Join the Educational Technology Services team for instructional technology support via Zoom Monday-Friday. If you click the following link you will enter a Zoom waiting room for support: 

  • 9:30 am to 11:30 am &
  • 2:30 pm to 4:30 pm

Drop-in support is for instructors with questions about

  • Canvas
  • Zoom
  • BigBlueButton (Canvas Conferences)
  • Panopto
  • Course Design
  • Remote Teaching

If you have grade-center questions or any questions that involve sensitive FERPA related issues, please contact one of our specialists for an appointment

Remember, Canvas offers 24/7 support via phone and online chat. Some questions are best taken directly to Canvas support rather than waiting for drop-in hours. Go to and click on the Help button on the left-hand side of the screen.