If you are having trouble dragging and dropping your video files between folders in YuJa, you are not alone!

This is a known issue that only seems to be affecting some users in YuJa. However, there is a workaround!

If you change the Display Format in YuJa it will fix the problem. See the picture below:

Arrow pointing to display icon

 

You want it to look like four squares as shown in the picture above. If you do not see 4 squares then click on it to change it to 4 squares.

Once you are in this display format you will be able to drag and drop your videos.

 

Need help with YuJa? Contact Educational Technology Services at edutech@chapman.edu