{"id":667,"date":"2021-02-12T10:32:52","date_gmt":"2021-02-12T17:32:52","guid":{"rendered":"https:\/\/blogschapman.wpenginepowered.com\/career\/2021\/02\/12\/what-is-the-applicant-tracking-system-ats\/"},"modified":"2021-02-12T10:32:52","modified_gmt":"2021-02-12T17:32:52","slug":"what-is-the-applicant-tracking-system-ats","status":"publish","type":"post","link":"https:\/\/blogs.chapman.edu\/career\/2021\/02\/12\/what-is-the-applicant-tracking-system-ats\/","title":{"rendered":"What is the Applicant Tracking System (ATS)?"},"content":{"rendered":"<p><span style=\"font-weight: 400\">I&#8217;m sure we have all been in the position where we see a post for a great job or internship at a great company that couldn\u2019t feel more perfect. We go through the <a href=\"https:\/\/blogs.chapman.edu\/career\/2020\/10\/13\/myth-vs-fact-cover-letters\/\">process of writing a cover letter<\/a>, tailoring our resume, filling out the application, and then we never hear back. We\u2019ve been ghosted.<\/span><\/p>\n<blockquote class=\"sidequote-right\"><p><em><strong>Fast Fact!<\/strong><\/em> Recruiters and hiring managers can search their ATS by keyword to discover well-matched applicants. You have a chance to create a resume that is compatible with their system to catch their attention!<\/p><\/blockquote>\n<p><span style=\"font-weight: 400\">Would it make you feel better if you knew that it was likely a robot that ghosted you and not a human?<\/span><\/p>\n<p><span style=\"font-weight: 400\">This robot is the Applicant Tracking System (ATS).<\/span><\/p>\n<p><span style=\"font-weight: 400\">With the increase in <a href=\"https:\/\/blogs.chapman.edu\/career\/2020\/10\/22\/a-panthers-guide-to-nailing-virtual-interviews\/\">virtual job applications<\/a> and the tedious nature of hiring candidates, the applicant tracking system is an Artificial Intelligence system that plays an important role by screening and \u201cdeciding\u201d which applications go through to the next level and which ones don\u2019t.<\/span><\/p>\n<h2 style=\"text-align: center\"><span style=\"font-weight: 400\">What is the Applicant Tracking System? <\/span><\/h2>\n<p><span style=\"font-weight: 400\">The applicant tracking system is a software that was originally used by larger companies to scan, detect, and rank <\/span><span style=\"font-weight: 400\">resume and cover letter documents <\/span><span style=\"font-weight: 400\">during the hiring process, and has since been adopted by smaller companies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">It started as a software used by companies that received hundreds to thousands of applications per open position. It helped them cipher through applications in a matter of seconds, a procedure that would have taken hours if done manually by a person or hiring team.\u00a0<\/span><\/p>\n<p><strong>This means that your resumes and cover letters are no longer, primarily, being seen by people. Before your application is reviewed by a hiring manager, it must pass through the ATS.<\/strong><\/p>\n<h2 style=\"text-align: center\"><span style=\"font-weight: 400\">How does ATS work?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400\">The applicant tracking system scans for specific keywords in both resumes and cover letters that the recruiters and department managers decide would transfer to the job best. They will enter these keywords into the system and let it weed out those that the system deems \u201cleast qualified\u201d while the \u201cmost qualified\u201d are ranked based on how well their <a href=\"https:\/\/blogs.chapman.edu\/career\/2020\/10\/06\/myth-vs-facts-resumes\/\">resumes match the job description<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Unfortunately, even if you are a qualified candidate, if your resume is not written to pass the applicant tracking system, your application could be passed over.<\/span><b><\/b><\/p>\n<h2 style=\"text-align: center\"><span style=\"font-weight: 400\">How to Beat the Applicant Tracking System\u00a0<\/span><\/h2>\n<h3>1. Use Customized Keywords<\/h3>\n<blockquote class=\"sidequote-right\"><p><em><strong>Quick Tip!<\/strong><\/em> You can optimize your resume with keywords that represent skills you possess and expertise that qualify you for the job.<\/p><\/blockquote>\n<p><span style=\"font-weight: 400\">The most important thing that you can do to pass the ATS is to tailor both your resume and cover letter using keywords from the job description. Look at the action verbs used to describe the job roles and incorporate them into your documents. Pay attention to what the job description is \u201casking for\u201d and make sure you\u2019re answering those \u201cquestions\u201d throughout both your resume and cover letter.\u00a0<\/span><\/p>\n<p><strong>Not using keywords could increase the chances of your documents being tossed during the hiring process.\u00a0<\/strong><\/p>\n<p><span style=\"font-weight: 400\">This does not mean you should use the same words again and again or write invisible keywords at the end of your document. Use a reasonable number of keywords through the document and in the Skills section but remember, do <strong>not<\/strong> lie!<\/span><\/p>\n<h3>2. Use Standard Section Headings<\/h3>\n<p><span style=\"font-weight: 400\">The ATS uses headings to help itself navigate through the document to be correctly understood. Most often, the applicant tracking system will separate your document into these sections. It is important to have these titles as your headings to separate the sections on your resume:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Contact Information<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Education<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Work Experience<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">[Industry] Experience<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Skills<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">What we are trying to avoid here is using headings like \u201cWhere I\u2019ve Been\u201d or \u201cWhere I got my Degree\u201d. While it\u2019s cute and fun, the applicant tracking systems do not value this.\u00a0<\/span><\/p>\n<h3>3. Use Single Column Formatting<\/h3>\n<blockquote class=\"sidequote-right\"><p><em><strong>Quick Tip!<\/strong><\/em> It is important to not use columns on your resume and to just format sections vertically, across the entire document.<\/p><\/blockquote>\n<p><span style=\"font-weight: 400\">Many pre-made templates provided by programs like Microsoft, Google, or Canva tend to have a double-column formatting, which can affect whether or not your document will get passed on.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Using a double-column, or triple-column format makes it hard for the system to accurately read the information on the document. It will read from left to right, like a human, but where there are columns, it can get stuck and may not read the right side of the document.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Again, while we understand you might want to show your creative abilities, unfortunately, your resumes and cover letters are not the right place for that. Instead, you may choose to create an online portfolio or website and share that with the employer.\u00a0<\/span><\/p>\n<h3>4. Use an Online Resume Checker<\/h3>\n<p><span style=\"font-weight: 400\">A quick and free way to check if your resume will pass the applicant tracking system is to upload it to a website that can give you feedback on your resume or cover letter.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Possible websites you can use are <\/span><a href=\"https:\/\/www.jobscan.co\/\"><span style=\"font-weight: 400\">Jobscan.co<\/span><\/a><span style=\"font-weight: 400\"> and <\/span><a href=\"https:\/\/resumeworded.com\/\"><span style=\"font-weight: 400\">Resumeworded.com<\/span><\/a><span style=\"font-weight: 400\">. Keep in mind that you <\/span><i><span style=\"font-weight: 400\">may<\/span><\/i><span style=\"font-weight: 400\"> run out of \u201cfree\u201d attempts for certain websites. (You can also always clear your \u201ccookies\u201d and \u201ccache\u201d to try to get around the free limits!)<\/span><\/p>\n<h3>5. Follow-Up with the Employer<\/h3>\n<p><span style=\"font-weight: 400\">Because the applicant tracking system doesn\u2019t guarantee that your resume will be seen by an employer, one way to help those chances is to reach out to the employer or recruiter. Give them a name to pay attention to in the process and they may just override the applicant tracking system\u2019s decision.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Some additional ways to beat the applicant tracking system are to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use simple fonts like Helvetica, Times New Roman, Arial or Garamond<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Save your file as a .docx or .pdf<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use a chronological format<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">It\u2019s important to remember that the applicant tracking system is not perfect and not ideal. There are limitations to what it offers, which unfortunately affects us and our applications. It may not properly read graphics added on your resume and may miss potential hires simply because their resume does not have <\/span><i><span style=\"font-weight: 400\">exactly<\/span><\/i><span style=\"font-weight: 400\"> what is looked for. It does require us to take those extra steps and go above and beyond to get the job.<\/span><\/p>\n<p><em><strong>Some extra steps to take that can help you figure out what the employer will be looking for:<\/strong><\/em><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Analyze the job description and tailor your resume<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Conduct informational interviews with people in the same department that you are applying to (<\/span>bonus points if you find the department manager!)<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">_____________________________________<\/span><\/p>\n<p><span style=\"font-weight: 400\">The applicant tracking system is becoming more popular, but don\u2019t let that discourage you. Still apply for that job, still reach out to recruiters and employers, and don\u2019t give up!<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need reference to a resume template that can help you \u201cbeat the bots\u201d, check out our Handshake resource articles!<\/span><\/p>\n<p><a class=\"button red\" href=\"https:\/\/chapman.joinhandshake.com\/articles\/12353\" data-analytics-event=\" \"><span style=\"font-weight: 400\">Resume template<\/span> <\/a><\/p>\n<p><a class=\"button red\" href=\"https:\/\/s3.amazonaws.com\/handshake.production\/attachments\/documents\/000\/393\/342\/original\/Cover_Letter_Outline.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAILGI2B7PIOQKG5EA%2F20210202%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20210202T212256Z&amp;X-Amz-Expires=10&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=24e0021125b18117ce45d9de539a7bfd1ef8bab54103ed9f7f5deae8254d3745\" data-analytics-event=\" \"> <span style=\"font-weight: 400\">Cover Letter outline<\/span><span style=\"font-weight: 400\">\u00a0<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400\">For even more helpful tips to \u201cbeat the bots\u201d, don\u2019t forget to check out our upcoming workshop!<\/span><\/p>\n<p><a class=\"button red\" href=\"https:\/\/careerandprofessionaldevelopment.cmail20.com\/t\/r-l-jukuujlk-ohtthkriir-k\/\" data-analytics-event=\" \">Tue, Feb 16: Resume and Cover Letter Workshop<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everything you need to know about ATS and how to \\&#8221;beat the bots\\&#8221;<\/p>\n","protected":false},"author":4082,"featured_media":668,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"custom_author_name":"","chapman_pin_hero_slider":"","footnotes":""},"categories":[2,37,6,12,8,70],"tags":[83,84,36,34,35],"class_list":["post-667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-tips","category-cover-letters","category-students","category-how-to","category-job-search","category-resumes","tag-applicant-tracking-system","tag-ats","tag-cover-letters","tag-ivy-magruder","tag-resumes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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