{"id":3497,"date":"2020-02-28T09:00:23","date_gmt":"2020-02-28T09:00:23","guid":{"rendered":"https:\/\/blogschapman.wpenginepowered.com\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/"},"modified":"2026-07-20T06:20:45","modified_gmt":"2026-07-20T06:20:45","slug":"from-customer-service-consultant-to-public-servant-candidate","status":"publish","type":"post","link":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/","title":{"rendered":"From Customer Service Consultant to Public Servant Candidate"},"content":{"rendered":"<p><em>Holeka Inaba graduated in 2016 with a double major in Communication Studies and Integrated Educational Studies. He went on to complete a Master\u2019s of Science in Health and Strategic Communication in 2017. In 2019 he decided to run for County Council in his home state of Hawaii. We caught up with him to see what he\u2019s been up to since graduation and why he decided to run for office.<\/em><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3502 alignright\" src=\"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Inaba-Holeka.jpg\" alt=\"\" width=\"390\" height=\"400\" srcset=\"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Inaba-Holeka.jpg 749w, https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Inaba-Holeka-292x300.jpg 292w\" sizes=\"auto, (max-width: 390px) 100vw, 390px\" \/>What have you been doing since graduation?<\/strong><br \/>\nSince moving home to Kona, HI, in July of 2017, I began working part-time for my mother\u2019s consulting firm that offers customer service evaluation services. I\u2019ve also been serving as a substitute teacher and wellness coordinator for a local Hawaiian language immersion school that I attended as a student. In addition to these responsibilities, I\u2019ve found myself serving on the board of two local nonprofits, and I&#8217;ll be running for county council here this year.<\/p>\n<p><strong>You are running for County Council in your home state of Hawaii. What made you decide to take on this challenge?<\/strong><br \/>\nI decided to run for county council because I feel my community deserves a leader who has unwavering integrity and who can provide straight answers and educated decisions. Ultimately, however, I was encouraged to run by family friends who felt I would be a good fit for the position and our community.<\/p>\n<p><strong>How do you feel your communication degrees will help you in your run for office?<\/strong><br \/>\nIt\u2019s funny because my communication degree has helped me in more ways than I ever expected. In terms of running for office, I think back to the wide range of information I learned regarding messaging, and yes, communication theory. My communication degree from Chapman has and will continue to allow me to work well with and for my community. In addition, the research skills I learned in the communication program continues to help me in the doctorate program I am currently enrolled in. Essentially, Chapman\u2019s communication program has given me the tools I need to make decisions based on research and facts, a trait that is a necessity for someone running for office in this day and age.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3501 aligncenter\" src=\"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg\" alt=\"\" width=\"580\" height=\"338\" srcset=\"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg 1200w, https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured-300x175.jpeg 300w, https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured-1024x597.jpeg 1024w, https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured-768x448.jpeg 768w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/p>\n<p><strong>What courses or professors do you feel have helped you the most since graduation?<\/strong><br \/>\nThinking back to my time at Chapman, certain faculty members and classes stand out as highly impactful. One of these classes was Public Speaking, which I took at the beginning of my undergraduate program. Having taken this class, I have found myself prepared and unafraid to speak in front of crowds. In addition, I have to thank my professors (Dr. Bevan, Dr. Dorros, Dr. LaBelle, Mr. Leighton, Dr. Liang, Dr. Miller-Day, Dr. Tukachinsky, Dr. Waldeck, and Dr. Weber) in the M.S Health and Strategic Communication program for instilling in me a sense of academic resilience that I never knew I needed before the program.<\/p>\n<p><strong>What is one of your favorite Chapman memories?<\/strong><br \/>\nOne of my favorite Chapman memories was my time spent with my M.S. cohort. Although I was ready to move home to Hawaii after completing my undergraduate program, our tight-knit cohort was a solid group that trusted and relied on each other. I\u2019ll always remember these individuals who were supportive and dedicated to seeing each other grow personally and academically.<\/p>\n<p><strong>What advice do you have for current students?<\/strong><br \/>\nFor those just starting, halfway through, or almost finished with college, do what you need to do for yourself. Don\u2019t worry about what\u2019s going to secure you a high paying job or position. Find ways that you will be able to support your community, and you will be fulfilled. Three months ago, the thought of running for public office had never crossed my mind. Ride with the tide, and you will find your way.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alumni Spotlight: Holeka Inaba \\&#8217;16 (M.S. \\&#8217;17)<\/p>\n","protected":false},"author":1300,"featured_media":3501,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"custom_author_name":"","chapman_pin_hero_slider":"","footnotes":""},"categories":[30],"tags":[],"class_list":["post-3497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alumni"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>School of Communication | Chapman Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From Customer Service Consultant to Public Servant Candidate - School of Communication\" \/>\n<meta property=\"og:description\" content=\"Alumni Spotlight: Holeka Inaba &#039;16 (M.S. &#039;17)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/\" \/>\n<meta property=\"og:site_name\" content=\"School of Communication\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-28T09:00:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-20T06:20:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Rachael Daniels\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rachael Daniels\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/\"},\"author\":{\"name\":\"Rachael Daniels\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#\\\/schema\\\/person\\\/0a2e418d473eeb030e8835eb94c7c39e\"},\"headline\":\"From Customer Service Consultant to Public Servant Candidate\",\"datePublished\":\"2020-02-28T09:00:23+00:00\",\"dateModified\":\"2026-07-20T06:20:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/\"},\"wordCount\":642,\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/wp-content\\\/uploads\\\/sites\\\/77\\\/2020\\\/02\\\/Holeka-Featured.jpeg\",\"articleSection\":[\"Alumni\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/\",\"url\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/\",\"name\":\"From Customer Service Consultant to Public Servant Candidate - School of Communication\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/wp-content\\\/uploads\\\/sites\\\/77\\\/2020\\\/02\\\/Holeka-Featured.jpeg\",\"datePublished\":\"2020-02-28T09:00:23+00:00\",\"dateModified\":\"2026-07-20T06:20:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/wp-content\\\/uploads\\\/sites\\\/77\\\/2020\\\/02\\\/Holeka-Featured.jpeg\",\"contentUrl\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/wp-content\\\/uploads\\\/sites\\\/77\\\/2020\\\/02\\\/Holeka-Featured.jpeg\",\"width\":1200,\"height\":700},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/2020\\\/02\\\/28\\\/from-customer-service-consultant-to-public-servant-candidate\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"From Customer Service Consultant to Public Servant Candidate\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#website\",\"url\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/\",\"name\":\"School of Communication\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#organization\",\"name\":\"School of Communication\",\"url\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/wp-content\\\/uploads\\\/sites\\\/77\\\/2026\\\/03\\\/MasterBrand_000-scaled-1.png\",\"contentUrl\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/wp-content\\\/uploads\\\/sites\\\/77\\\/2026\\\/03\\\/MasterBrand_000-scaled-1.png\",\"width\":2560,\"height\":435,\"caption\":\"School of Communication\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/#\\\/schema\\\/person\\\/0a2e418d473eeb030e8835eb94c7c39e\",\"name\":\"Rachael Daniels\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/62617ae5604cd2d99840264f4f134c1ac1f32a5ab574c233fb5c11008fa33800?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/62617ae5604cd2d99840264f4f134c1ac1f32a5ab574c233fb5c11008fa33800?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/62617ae5604cd2d99840264f4f134c1ac1f32a5ab574c233fb5c11008fa33800?s=96&d=mm&r=g\",\"caption\":\"Rachael Daniels\"},\"url\":\"https:\\\/\\\/blogs.chapman.edu\\\/communication\\\/author\\\/rdaniels\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"School of Communication | Chapman Blogs","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/","og_locale":"en_US","og_type":"article","og_title":"From Customer Service Consultant to Public Servant Candidate - School of Communication","og_description":"Alumni Spotlight: Holeka Inaba '16 (M.S. '17)","og_url":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/","og_site_name":"School of Communication","article_published_time":"2020-02-28T09:00:23+00:00","article_modified_time":"2026-07-20T06:20:45+00:00","og_image":[{"width":1200,"height":700,"url":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg","type":"image\/jpeg"}],"author":"Rachael Daniels","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Rachael Daniels","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#article","isPartOf":{"@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/"},"author":{"name":"Rachael Daniels","@id":"https:\/\/blogs.chapman.edu\/communication\/#\/schema\/person\/0a2e418d473eeb030e8835eb94c7c39e"},"headline":"From Customer Service Consultant to Public Servant Candidate","datePublished":"2020-02-28T09:00:23+00:00","dateModified":"2026-07-20T06:20:45+00:00","mainEntityOfPage":{"@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/"},"wordCount":642,"publisher":{"@id":"https:\/\/blogs.chapman.edu\/communication\/#organization"},"image":{"@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg","articleSection":["Alumni"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/","url":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/","name":"From Customer Service Consultant to Public Servant Candidate - School of Communication","isPartOf":{"@id":"https:\/\/blogs.chapman.edu\/communication\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#primaryimage"},"image":{"@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg","datePublished":"2020-02-28T09:00:23+00:00","dateModified":"2026-07-20T06:20:45+00:00","breadcrumb":{"@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#primaryimage","url":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg","contentUrl":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2020\/02\/Holeka-Featured.jpeg","width":1200,"height":700},{"@type":"BreadcrumbList","@id":"https:\/\/blogs.chapman.edu\/communication\/2020\/02\/28\/from-customer-service-consultant-to-public-servant-candidate\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blogs.chapman.edu\/communication\/"},{"@type":"ListItem","position":2,"name":"From Customer Service Consultant to Public Servant Candidate"}]},{"@type":"WebSite","@id":"https:\/\/blogs.chapman.edu\/communication\/#website","url":"https:\/\/blogs.chapman.edu\/communication\/","name":"School of Communication","description":"","publisher":{"@id":"https:\/\/blogs.chapman.edu\/communication\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogs.chapman.edu\/communication\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blogs.chapman.edu\/communication\/#organization","name":"School of Communication","url":"https:\/\/blogs.chapman.edu\/communication\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.chapman.edu\/communication\/#\/schema\/logo\/image\/","url":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2026\/03\/MasterBrand_000-scaled-1.png","contentUrl":"https:\/\/blogs.chapman.edu\/communication\/wp-content\/uploads\/sites\/77\/2026\/03\/MasterBrand_000-scaled-1.png","width":2560,"height":435,"caption":"School of Communication"},"image":{"@id":"https:\/\/blogs.chapman.edu\/communication\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/blogs.chapman.edu\/communication\/#\/schema\/person\/0a2e418d473eeb030e8835eb94c7c39e","name":"Rachael Daniels","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/62617ae5604cd2d99840264f4f134c1ac1f32a5ab574c233fb5c11008fa33800?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/62617ae5604cd2d99840264f4f134c1ac1f32a5ab574c233fb5c11008fa33800?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/62617ae5604cd2d99840264f4f134c1ac1f32a5ab574c233fb5c11008fa33800?s=96&d=mm&r=g","caption":"Rachael Daniels"},"url":"https:\/\/blogs.chapman.edu\/communication\/author\/rdaniels\/"}]}},"_links":{"self":[{"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/posts\/3497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/users\/1300"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/comments?post=3497"}],"version-history":[{"count":1,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/posts\/3497\/revisions"}],"predecessor-version":[{"id":7718,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/posts\/3497\/revisions\/7718"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/media\/3501"}],"wp:attachment":[{"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/media?parent=3497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/categories?post=3497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.chapman.edu\/communication\/wp-json\/wp\/v2\/tags?post=3497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}