As we begin making our return to campus, it is important that we note some recent changes to IS&T support services. Due to COVID-19, IS&T Service Desk and IS&T Rinker Support Desk are currently only providing technical support via email and phone for the campus community. While most support services will remain contactless, in-person support will be available for classroom emergencies or by appointment only, to ensure the health and safety of IS&T staff and the Chapman community.

Snapshot of the IS&T help button.For those teaching in our HyFlex classrooms, IS&T will be available for classroom technical support for general audio/visual issues. To help minimize classroom disruption, all Orange and Rinker HyFlex classrooms have been fitted with a “Help Button”. If you are experiencing technical issues with the PC or projector in the classroom, simply press the Help Button once, and one of our classroom support technicians will be immediately dispatched to that location. No need to call for help during class.

We invite you to check out our Service Desk site on Here you can find more information about our contactless support service, in-person support appointments, ID cards, and more.