{"id":4394,"date":"2026-08-04T22:59:23","date_gmt":"2026-08-04T22:59:23","guid":{"rendered":"https:\/\/blogs.chapman.edu\/information-systems\/?p=4394"},"modified":"2026-08-04T22:59:23","modified_gmt":"2026-08-04T22:59:23","slug":"what-happens-after-you-click-report-phishing","status":"publish","type":"post","link":"https:\/\/blogs.chapman.edu\/information-systems\/2026\/08\/04\/what-happens-after-you-click-report-phishing\/","title":{"rendered":"What Happens After You Click \u201cReport Phishing\u201d?"},"content":{"rendered":"<p><span data-contrast=\"auto\">Most of us know what to do when a suspicious email shows up:\u00a0don\u2019t\u00a0click,\u00a0don\u2019t\u00a0reply, and use the Report Phishing button.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Then comes the mystery.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Does anyone look at it? Did you just send it into a security-themed black hole? Did you create extra work because an email gave you a bad feeling?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Yes, someone looks at it. No, you are not wasting anyone\u2019s time.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That one click may help us stop a phishing campaign before it makes the rounds. Quiet heroism, Outlook edition.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Here\u2019s what happens behind the scenes:<\/strong><\/p>\n<p><strong>Step 1: You See Something Suspicious\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">Maybe the\u00a0email\u00a0claims\u00a0that\u00a0your mailbox is full.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Maybe it\u00a0says\u00a0you&#8217;ve\u00a0received a secure\u00a0document.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Maybe it&#8217;s a package delivery notification for a package you definitely didn&#8217;t order.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Or maybe\u00a0it&#8217;s that familiar feeling that something just\u00a0doesn&#8217;t\u00a0look right.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You do not need to be certain. You\u00a0do not need to investigate. You do not need to become a part-time malware analyst, which remains\u00a0a poor\u00a0use of a Tuesday.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Just report it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That is the whole\u00a0play.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Phishing emails are often designed to be just believable enough to make you hesitate.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you are unsure, report it. Uncertainty is usually a feature, not a bug.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Step 2: The Security Team Investigates\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">Once a report comes in, our Information Security team reviews the message.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We check the basics:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Who sent it<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Where it originated<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Whether links point to legitimate destinations<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Whether attachments\u00a0contain\u00a0malicious content<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Whether other recipients received similar messages<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Whether the message is part of a larger campaign<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Sometimes the answer is boring. Boring is good.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The message is\u00a0legitimate;\u00a0the sender is who they say they are, and everyone can move on with their day.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Other times, it is part of a larger phishing campaign aimed at universities, businesses, or anyone with an inbox and a pulse.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That is when your report becomes especially useful.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Step 3: We Look for Additional Targets\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">A single report can be the first visible piece of a larger puzzle. Like finding one ant in the kitchen: the ant is rarely freelancing, and it is not there for the architecture.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When we confirm a phishing message, we check whether it reached other members of the Chapman community.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We check who else received it, whether anyone clicked, and whether related messages are already circulating.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Often, one report helps us remove other messages before anyone has a chance to click.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Step 4: Containment and Response\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">If it is malicious, we act.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Depending on the situation, we may remove malicious messages, block links or senders,\u00a0monitor\u00a0related activity, notify impacted users, or investigate affected accounts.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Most of this happens quietly in the background, which is where security work tends to live.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And that is intentional.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Facilities\u00a0does\u00a0not announce every leaky pipe, and we do not announce every suspicious link we block. If it works, most people never\u00a0notice it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cybersecurity success is often invisible. Deeply unglamorous.\u00a0Very effective.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Why Reporting Matters<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The practical reality is simple:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Technology catches a lot. It does not catch everything.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Attackers change tactics constantly. New domains, legitimate-looking services, ordinary-looking emails.\u00a0Very little\u00a0cape-twirling. Lots of clicking traps.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That is why people\u00a0remain\u00a0one of our most important security controls. Yes, that sounds like conference badge language. It is still true.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Every report gives us another signal.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And\u00a0the signals\u00a0matter.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">What If I&#8217;m Wrong?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You will be wrong sometimes. Good.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you have ever hovered over the Report Phishing button and thought,\u00a0<\/span><i><span data-contrast=\"auto\">&#8220;This is probably nothing,&#8221;<\/span><\/i><span data-contrast=\"auto\">\u00a0click it anyway.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We would rather review one harmless message than miss one harmful one.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We have never regretted\u00a0someone asking\u00a0a security question. We have regretted several decisions that were immediately followed by the words, \u201cI figured it was probably fine.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Bottom Line<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When you click Report Phishing, it does not disappear into the void.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A real person reviews it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A process begins.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Additional threats\u00a0may\u00a0be uncovered.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Other members of the Chapman community may be protected.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Sometimes one report makes a much bigger difference than you realize.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If an email feels off, report it.\u00a0We&#8217;ll\u00a0take it from there.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>How to Report a Suspicious Email:<\/strong><\/p>\n<p><span data-contrast=\"auto\">If an email feels off, use the Report Phishing button in Outlook or forward it to <a href=\"mailto:abuse@chapman.edu\">abuse@chapman.edu<\/a>. If you are not sure, report it anyway.<\/span><\/p>\n<p>Keith Barros<br \/>\n<span data-contrast=\"none\">Chief Information Security Officer<\/span><br \/>\n<span data-contrast=\"none\">Chapman University<\/span><br \/>\n<span data-contrast=\"none\">Stay safe, stay vigilant<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most of us know what to do when a suspicious email shows up:\u00a0don\u2019t\u00a0click,\u00a0don\u2019t\u00a0reply, and use the Report Phishing button.\u00a0 Then [&hellip;]<\/p>\n","protected":false},"author":3283,"featured_media":4304,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"custom_author_name":"Keith Barros","chapman_pin_hero_slider":"","footnotes":""},"categories":[35,23,246],"tags":[34,36,45],"class_list":["post-4394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-information-security","category-ist","category-online-safety","tag-cybersecurity","tag-infosec","tag-phishing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information Systems &amp; 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