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Broken push notifications in the iOS Blackboard Instructor and Student apps iOS users will need to log out and log back in after the update

November 1, 2019 by | Blackboard

Blackboard is preparing an off-cycle release (Blackboard App 4.7.1 and Blackboard Instructor 2.12.1) for iOS to address an issue on iOS 13 where users are not receiving push notifications.  The update should be available in the Apple App Store by November 4th, 2019.  Once users update they will need to log out and log back

Error in Blackboard Learn

October 29, 2019 by | Blackboard

Are you getting an error in Blackboard Learn that looks like a red horizontal bar? Some users have been experiencing this error while in Blackboard and it appears to be affecting both Mac and PC users while in both Chrome and Firefox. If you get this error, note that in the bottom right-hand corner is

Blackboard Learn Fall 2019 Upgrade Bb will be down from Wednesday, November 27th at 10 PM to Thursday, November 28th at 10 AM

October 14, 2019 by | Blackboard

The Thanksgiving weekend is our typical time to install Blackboard Learn updates. Please note that Blackboard Learn will be down for all users starting at 10 PM on November 27th and ending at 10 AM on November 28th. Blackboard Learn and all its integrations will be down, including Panopto Turnitin Blackboard Organizations Blackboard Mobile apps

Blackboard Learn Downtime Mark your calendar!

September 24, 2019 by | Blackboard

Beginning Thursday, October 3, 2019 between the hours of 9 PM – 3 AM on October 4th, Blackboard Learn will be performing maintenance that will disrupt service. Please mark your calendar and expect a service interruption during this maintenance window. Blackboard Learn, including the Blackboard Student and Instructor apps, will be down, including any integrations

Don’t update to iOS 13 yet! Multiple issues in the Blackboard Student and Blackboard Instructor apps

September 20, 2019 by | Blackboard

Blackboard just informed us of problems with the iOS 13 update and their apps. With the release of iOS 13 Blackboard has identified multiple issues in both the Blackboard Student and Blackboard Instructor Apps related to: Errors when saving and submitting of assessments that contain files from cloud storage Incomplete display of content from system

New Messaging Feature in our LMS eesysoft

August 23, 2019 by | Technology

Have you noticed the new pop up messages in Blackboard? Eesysoft is a support & communication tool to help our institution to maximize the use of technology and improve teaching and learning outcomes. Proactively message will help with: Downtime Promote new features and tools Deadline reminders Optimizing support In-application support documentation The three layers of

Panopto Maintenance Panopto will be down on Saturday, August 10

August 9, 2019 by | Technology

On Saturday, August 10, Panopto will be making a number of updates to the Panopto cloud infrastructure to increase performance and scalability. These updates will require downtime. We expect up to 3 hours of downtime, starting at 6PM PST. During this time, you will be unable to access Panopto recordings, and any attempts to upload

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