Garrett Eastwood

Garrett Eastwood

Posts by Garrett Eastwood

Help Button Callback Pilot Enhancing speed of service.

December 3, 2021 by | Information Systems & Technology

Since the start of the Covid pandemic, we have been utilizing help-buttons in our classrooms to provide a faster process to instructors when they need technical support. As we continue to evolve, we continuously think about more efficient ways to provide technical support to Chapman University’s faculty. Currently, we are piloting this program in the

Cloud Storage Updates What's happening and what you can expect.

December 3, 2021 by | Information Systems & Technology

Cloud services have transformed the way Chapman University creates, disseminates, and stores information over the past several years. IS&T has long recognized the need to continue to adapt to the changing landscape as it pertains of the large number of cloud options at our disposal.   Going forward, IS&T will be recommending Microsoft OneDrive as your cloud storage product. This will enable seamless integration

Meet Pantherbot! Chatbot service that will help answer any questions regarding Chapman University services.

December 3, 2021 by | Information Systems & Technology

Over the past several weeks, IS&T has been partnering with several departments across campus to develop Chapman’s very first chatbot called “Pantherbot”. Pantherbot is service that will help answer any questions regarding Chapman University services. If at any time you need to speak with live assistant from a specific department, one will be notified and

Software and Device Purchasing Guidelines Things to know before buying software or a new device on a PCard

December 3, 2021 by | Information Systems & Technology

When it comes to purchasing hardware (laptops, tablets, etc.) and software for University use, there are particular guidelines that all faculty and staff must be aware of. We understand there are times when it may seem more convenient to purchase these products on your own, or an emergency need arises that prompts the purchase of

Conference Rooms Upgrade Orange and Rinker campus conference rooms to receive new technology to support hybrid meetings.

November 29, 2021 by | Information Systems & Technology

Remote working has changed the way we all work and IS&T is aware that virtual and hybrid meetings are a permanent part of our environment.   To support this need, the university has funded a project to add videoconferencing technology to 27 conference rooms across our Orange and Rinker campuses by the end of December 2021.

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