Social engineering is the art of manipulating human psychology to gain unauthorized access to buildings, systems, or data. Instead of relying on technical hacks, social engineers exploit universal human qualities like curiosity, trust, and politeness. For instance, they might pose as IT support personnel over the phone to trick employees into revealing their passwords. Let’s
Software updates are pivotal in enhancing security, fixing vulnerabilities, and ensuring your systems run smoothly. Ignoring them can expose your devices to various risks, including cyber threats and reduced performance. Keeping your operating system, applications, and antivirus software up to date is essential to maintaining a secure and efficient digital environment. When it comes to
Initiated in 2023, the HCM Refresh Project embarked on a mission to harness the power of PeopleSoft HCM’s automated solutions and to improve system functionalities, streamline business processes, enhance user experience, and deliver important workforce reporting. The first year was dedicated to laying the groundwork with data redesign and system configuration changes. Our approach was
Did you know Chapman University is an EDUCAUSE campus? This partnership is a significant step in our commitment to advancing education through technology. For those unfamiliar with EDUCAUSE and what it means for our campus, let us take a moment to introduce you to this organization and the benefits it brings to our campus community.
A recent article from Forbes highlights a severe Windows security flaw that allows hackers to infect PCs over Wi-Fi, emphasizing the urgency of updating your operating system immediately. Regardless of your operating system (Windows, macOS, etc.), this article is an excellent reminder of the importance of regular updates. Why Regular Updates Matter Security Enhancements: OS
Dear campus community, Grammarly Generative AI capabilities are now integrated into Chapman University’s Grammarly Premium platform. Our commitment to providing the best tools for our campus community drives this integration. The addition of GrammarlyGO and Generative AI to Grammarly is more than just an upgrade—it’s a transformation of how we approach writing and communication. It
We are thrilled to announce this year’s Summer Software Showcase For Staff. This year’s showcase offers an opportunity for Chapman University staff to discover innovative applications and gain insights into the transformative power of Artificial Intelligence (AI) in productivity applications. Why AI? AI is reshaping the way we approach challenges and opportunities in academia. Our
IS&T is pleased to announce our Summer 2024 Technology Workshops, an excellent opportunity for everyone to deepen their understanding of emerging technologies. In these workshops, we will focus on productivity tools and their usability and share best practices. Why Attend? Guidance from Experts: Learn from the IS&T training team with hands-on experience. Interactive Sessions: Participate
While in a Zoom meeting, you see something like this: What is this? Information Systems and Technology (IS&T) has received reports of and questions about external AI Meeting Assistants such as otter.ai, fireflies.ai, and read.ai transcribing and summarizing the contents of Zoom meetings. In most cases, meeting assistants like these are used to support accessibility or
As the Spring semester comes to an end, I would like to take this opportunity to share some of the achievements and challenges of the Information Services and Technology (IS&T) department and express my gratitude to the campus community for your support and partnership. We have successfully completed numerous projects aligned with the campus strategic
The IS&T Service Desk team has observed a significant increase in the number of tickets being submitted through email. This method, while convenient for submitting requests, does not support efficient sorting of tickets. As a result, this can lead to prolonged resolution times as prioritizing and addressing issues effectively becomes more challenging. To enhance the
We are excited to announce the implementation of two innovative GenAI-powered features within Zoom starting May 6, 2024, namely, Meeting Summary and Smart Recording, in our institution’s communication infrastructure. These integrations exemplify our commitment to embracing technological advancements to foster enhanced collaboration and efficiency. The Role of Meeting Summary in Enhancing Information Retention The Meeting
Boost Security and Performance: The Crucial Role of Regular Software Updates 
A Message From the IS&T