204 posts categorized in

IS&T

  

Cybersecurity Awareness Month is Here!

September 21, 2022 by | IS&T

In 2004, the US Congress and the President of the United States established October as Cybersecurity Awareness Month to raise awareness about the increasing number of threats that can affect the country’s technology and personal data. Through a collaboration between government agencies and industry, the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity

Chapman University’s Wireless Network Expansion and Future Plans

September 19, 2022 by | IS&T

In response to the increasing number of folks using Wi-Fi, Chapman University Information Systems & Technology (IS&T) has recently made numerous improvements to our wireless network. These improvements include the Anderson parking garage, the Sandhu parking garage, and the outdoor area near the Randall Dining Hall. In addition, the 4th-floor balcony of the Leatherby Library

Creating a Strong Password: The First Step in Protecting Your Data

September 14, 2022 by | IS&T

One of the most critical factors you should consider when protecting your online accounts is having strong passwords. Without it, you could be giving cybercriminals access to your accounts without even knowing! Your account credentials are a tempting target for bad actors on the internet, and to avoid becoming a victim of password hacking, you

What Is Web Browser Cache, and Why Do I Need to Clear It?

September 7, 2022 by | IS&T

Although the word cache has been around for a long time, it may not be clear exactly what it means in terms of the Web and Web Browsers. The word cache refers to storing something in a secret location to use later. A web browser does this the same way, except for the assets of

A New Service Desk Ticketing System is Here to Help You!

August 30, 2022 by | IS&T

Last month, Chapman University’s Information Systems and Technology team introduced Jira Service Management to the campus community as a pilot program. Jira allows students, faculty, and staff to easily create Service Desk help tickets, receive updates about their requests, keep track of milestones, and communicate with the technician assigned to their ticket. We have been

Using Friendly File Names for a Better Digital Experience

August 29, 2022 by | IS&T

A good file naming convention can help ensure that your files will work seamlessly across various operating systems, such as Windows and Mac OS X, and transfer easier across platforms.   Non-descriptive or descriptive file names are commonly used for files and folders that require a link between the source material and the digital object. Descriptive

Eduroam: Chapman’s Free and Secure Wireless Network

August 22, 2022 by | IS&T

To provide our campus community with the best possible internet experience, Chapman University has partnered with Eduroam, a secure wireless network provider. This network is widely used by educational institutions. This means those visiting from other universities using Eduroam can connect to Chapman University’s network. Also, if you visit another institution that uses Eduroam, you

Introducing Jira Service Management

July 27, 2022 by | IS&T

Dear Chapman community,  To help you get support faster, Information Systems and Technology (IS&T) is launching a new Service Desk ticketing system called Jira Service Management from Atlassian.  Jira has become widely used by various support teams globally to track submit and track requests. The new ticketing system is form-based and will provide an improved

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