13 posts categorized in

IS&T

  

Introducing Jira Service Management

July 27, 2022 by | Software

Dear Chapman community,  To help you get support faster, Information Systems and Technology (IS&T) is launching a new Service Desk ticketing system called Jira Service Management from Atlassian.  Jira has become widely used by various support teams globally to track submit and track requests. The new ticketing system is form-based and will provide an improved

Announcement: Google Photos to be Turned Off

July 26, 2022 by | Software

Campus Community, In lieu of the upcoming Google storage changes, IS&T will disable the Google Photos service across the Google tenant in order to prevent further storage allocation on accounts.  Students, staff, and faculty currently using the Google Photo service will not experience any change. However, moving forward, new students, staff, and faculty will no longer

Google Storage Changes and How They Impact You

July 15, 2022 by | IS&T Announcements

Last year Google announced it would end its long-standing policy of providing unlimited storage to higher education institutions. As a result, the Chapman community will have to reduce its storage consumption across various accounts, such as Google Drive and Google Photos.  The following table describes a list of expected major changes to Google services:  The

Zoom Essentials, Features, and Enhancements

July 13, 2022 by | Software

Dear Chapman community,  Zoom has evolved tremendously over the last year. Please review this blog to learn about Zoom’s essentials. In this blog, we have included features and enhancements that will help you learn how to get set up and get going. We recommend you review the steps below and create practice Zoom meetings to

Protecting Yourself When Interacting with Digital Files

June 7, 2022 by | Software

Chapman University’s Information Security team has identified a new vulnerability that could affect MS Office users. This blog will review their findings, what Chapman is doing to protect the community, and share some best digital file and internet safety practices.  New Vulnerability in Microsoft Office Applications (Word, Excel) Microsoft has recently disclosed a vulnerability (CVE-2022-30190)

Zoom Updates Are Essential to Stay Connected

May 16, 2022 by | Software

On November 5, 2022, all Zoom clients will be mandated to update their software to version 5.8.6 or higher to comply with a new minimum update requirement. Also, going forward, Zoom will introduce a new minimum version every three months. This schedule will enforce the updated minimum version on the first Saturday of February, May,

Chapman University IS&T: Your Partner in Technology IS&T Software and Services

April 19, 2022 by | Software

Chapman University Information Systems and Technology (IS&T) promotes and enables teaching and learning, research, and administration; and offers a wide range of software solutions and services to the Panther Community. We continuously monitor and evaluate current offerings and search for better solutions. We aim to power the daily operation of Chapman University while being a

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