The IS&T Service Desk team has observed a significant increase in the number of tickets being submitted through email. This method, while convenient for submitting requests, does not support efficient sorting of tickets. As a result, this can lead to prolonged resolution times as prioritizing and addressing issues effectively becomes more challenging. To enhance the
Cybercriminals have discovered a method to manipulate what appears to be a glitch in Apple’s password reset function, launching a scam that could lock you out of your iPhone if not handled cautiously. Krebs on Security highlights that the scheme begins with a single Reset Password alert, followed by a barrage of similar warnings. The
The age-old tactic of impersonation scams, also known as the Gift Card Scam, is rearing its head once more within our campus community. In this scheme, scammers assume the identity of a manager or other trusted authority figure, claiming unavailability for direct communication and requesting a “favor” via email. Typically, this favor entails purchasing gift
Dear Chapman University students, The Information Systems & Technology (IS&T) team wants to alert you about a sharp increase in fraudulent emails circulating within our community, promising easy pet-sitting and other part-time job opportunities to our students. As the semester draws to a close, it’s crucial to remain informed and cautious of online scams, particularly
A new and distressing cybercrime known as online sextortion is increasingly targeting teenagers. This crime involves malicious individuals who disguise themselves online to coerce young people into sending explicit images or videos. The aftermath involves a demand for money, with the threat of sharing these images with the victim’s family and friends if they do
Dear Campus Community, As part of our ongoing commitment to safeguard our campus community’s personal and academic data, we are introducing a critical update to our account password policy. We are taking a big step to boost Chapman University’s online safety. Effective June 15, 2024, all campus account passwords must be at least 12 characters
As we navigate the complexities of the online world, a new security challenge has emerged: the unsolicited receipt of Multi-Factor Authentication (MFA) requests. This occurrence is a significant indicator that someone might be attempting unauthorized access to your online accounts. MFA is a way of verifying your identity when you sign in to an online
In today’s digital age, the convenience of online shopping and instant communication has unfortunately given rise to a new form of deception known as smishing. Smishing, a portmanteau of “SMS” and “phishing,” is a cyber-attack that targets individuals through SMS or text messages. It involves sending deceptive messages that appear to come from legitimate sources,
With the end of the year nearing, your friendly Chapman University Information Security department would like to provide you with some tips on how to spot and avoid some common online scams: Don’t Fall Victim to Fraudulent Job Offers! Job/check deposit scams lure unsuspecting individuals with promises of easy money or work-from-home opportunities. Here’s how
The holiday season is in full swing, and while shoppers are eager to snag the best deals, scammers are equally enthusiastic about exploiting the festive shopping spirit. Amazon.com has issued a warning about a surge in criminal activity targeting customers’ Prime accounts through deceptive emails, calls, and texts. Two types of scams are on the