41 posts tagged

is&t

  

Introducing Jira Service Management

July 27, 2022 by | Software

Dear Chapman community,  To help you get support faster, Information Systems and Technology (IS&T) is launching a new Service Desk ticketing system called Jira Service Management from Atlassian.  Jira has become widely used by various support teams globally to track submit and track requests. The new ticketing system is form-based and will provide an improved

Announcement: Google Photos to be Turned Off

July 26, 2022 by | Software

Campus Community, In lieu of the upcoming Google storage changes, IS&T will disable the Google Photos service across the Google tenant in order to prevent further storage allocation on accounts.  Students, staff, and faculty currently using the Google Photo service will not experience any change. However, moving forward, new students, staff, and faculty will no longer

Google Storage Changes and How They Impact You

July 15, 2022 by | IS&T

Last year Google announced it would end its long-standing policy of providing unlimited storage to higher education institutions. As a result, the Chapman community will have to reduce its storage consumption across various accounts, such as Google Drive and Google Photos.  The following table describes a list of expected major changes to Google services:  The

The New Fischer Identity Management System is Here!

June 9, 2022 by | Software

As previously announced, we have switched to Fischer Identity Management System to improve our ability to manage Chapman identity and system access. Fischer offers a flexible and adaptable platform that can meet the varying needs of our organizations and will help us provide improved workflows while keeping our data safe. The new system will be

Protecting Yourself When Interacting with Digital Files

June 7, 2022 by | Software

Chapman University’s Information Security team has identified a new vulnerability that could affect MS Office users. This blog will review their findings, what Chapman is doing to protect the community, and share some best digital file and internet safety practices.  New Vulnerability in Microsoft Office Applications (Word, Excel) Microsoft has recently disclosed a vulnerability (CVE-2022-30190)

Chapman University IS&T: Your Partner in Technology IS&T Software and Services

April 19, 2022 by | Software

Chapman University Information Systems and Technology (IS&T) promotes and enables teaching and learning, research, and administration; and offers a wide range of software solutions and services to the Panther Community. We continuously monitor and evaluate current offerings and search for better solutions. We aim to power the daily operation of Chapman University while being a

Introducing PantherBot April 2022 | New Technologies

April 13, 2022 by | Technology

PantherBot Offers 24/7/365 Chat Support to the Chapman Community PantherBot is here to answer your questions quickly and efficiently. It uses AI to provide fast and reliable information, so you get the help you need anytime on any device. Patherbot is anonymous and multilingual. You can ask questions in English, Spanish, Vietnamese, or Chinese. PantherBot

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