41 posts tagged

is&t

  

A New Service Desk Ticketing System is Here to Help You!

August 30, 2022 by | Software

Last month, Chapman University’s Information Systems and Technology team introduced Jira Service Management to the campus community as a pilot program. Jira allows students, faculty, and staff to easily create Service Desk help tickets, receive updates about their requests, keep track of milestones, and communicate with the technician assigned to their ticket. We have been

Using Friendly File Names for a Better Digital Experience

August 29, 2022 by | Software

A good file naming convention can help ensure that your files will work seamlessly across various operating systems, such as Windows and Mac OS X, and transfer easier across platforms.   Non-descriptive or descriptive file names are commonly used for files and folders that require a link between the source material and the digital object. Descriptive

Eduroam: Chapman’s Free and Secure Wireless Network

August 22, 2022 by | IS&T

To provide our campus community with the best possible internet experience, Chapman University has partnered with Eduroam, a secure wireless network provider. This network is widely used by educational institutions. This means those visiting from other universities using Eduroam can connect to Chapman University’s network. Also, if you visit another institution that uses Eduroam, you

Software and Device Purchasing Guidelines Things to know before buying software or a new device on a PCard or a personal card

August 16, 2022 by | Software

When purchasing hardware (laptops, tablets, etc.) and software for university use, there are particular guidelines that all Chapman Community members must be aware of. We understand there are times when it may seem more convenient to purchase these products on your own or an emergency need arises that prompts the purchase of new software or

PeopleSoft Finance – New User Interface Coming Soon!

August 11, 2022 by | Software

Dear Chapman Community, PeopleSoft’s user interface will be sporting a new look some time in September 2022.  To be aligned with PeopleSoft’s roadmap, we need to adopt their new user interface, referred to as Fluid.  Fluid has a modern look to it and no longer uses breadcrumbs to navigate. Menu navigation and favorites will still

Adobe Storage Upgrade Underway for Chapman University

August 10, 2022 by | Software

If you are an Adobe Creative Cloud user through Chapman University, please be advised that as part of ongoing product improvements, Adobe is upgrading its cloud storage to enhance user and administrator stored content capabilities. This simple upgrade will take place on Sunday, 8/14/22, between 7:30 AM-10:30 AM Pacific to minimize the impact on Chapman

Employee and Manager Self-Service are Receiving Image Upgrades

August 1, 2022 by | Software

IS&T will soon apply a maintenance update to our PeopleSoft Human Capital Management (HCM) environment. This maintenance update will change the image tiles on Employee Self Service and Manager Self Service pages. These changes are cosmetic and will not affect your steps to accessing information such as My Time, My Money, My Benefits, and other

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