82 posts tagged



Letter From Our CIO, Helen Norris

March 9, 2023 by | IS&T

Welcome to the IS&T Spring 2023 edition of the Working@Chapman newsletter! I am thrilled to share the Information Systems and Technology (IS&T) updates with you. As the university has transitioned out of the pandemic, we have seen many changes in IS&T. We continue to offer support for faculty and staff working remotely or hybrid, and

We Have Successfully Transitioned to the YuJa Video Platform!

March 7, 2023 by | IS&T

Information Systems & Technology (IS&T) is thrilled to announce that we have successfully transitioned from Panopto to the YuJa video platform, and we are excited to share the benefits of this new platform with you. We understand that any transition can be challenging, and we are grateful for your patience and cooperation during this process.

Using Social Media to Meet Students Where They Are

March 7, 2023 by | IS&T

Social media has provided IT professionals with a powerful tool to connect with students on a large scale. Unlike traditional methods of communication, such as email or phone calls, social media platforms offer a more dynamic and interactive way to engage with students. One of the key advantages of social media is its ability to

Spring 23 IS&T Software and Data Updates

March 7, 2023 by | IS&T

Information Systems & Technology (IS&T) is working on several initiatives in support of Chapman University’s new strategic plan, Our Path to Excellence. Much of our work will focus on the strategic priority around Organizational Excellence. The team is particularly focused on the strategic priority of Organizational Excellence. One of our main initiatives is upgrading the

Unleashing the Power of Growth: PantherBot Expands Its Reach!

March 6, 2023 by | IS&T

Two years ago, Chapman University’s Information Systems and Technology (IS&T) introduced the PantherBot Chatbot to the university’s community. PantherBot utilizes AI to provide quick and reliable information, ensuring you receive the help you require anytime, anywhere, and on any device. This anonymous and multilingual chatbot allows you to ask questions in English, Spanish, Vietnamese, or

Enhancements to the Service Ticketing System

March 6, 2023 by | IS&T

Providing support to a growing campus can be complex and challenging to meet the needs of a thriving university. Last year, Information Systems and Technology (IS&T) launched a new Service Desk ticketing system called Jira Service Management from Atlassian to expand our support model and provide enhanced services for the Chapman community. Jira Service Management

The Importance of Updating Your Apple Devices

March 1, 2023 by | IS&T

In today’s digital age, keeping your devices up to date is more important than ever. This is particularly true for Apple devices, which receive regular updates that help to ensure their stability, security, and functionality. This blog post will take a closer look at why updating your Apple devices is essential and what you can

Use Adobe Creative Cloud to Accelerate Your Creativity!

February 17, 2023 by | IS&T

Adobe Creative Cloud is a collection of creative applications, tools, and services designed to cater to modern-day creatives who wish to bring their imagination to life. It is a cloud-based service that offers an extensive range of software applications, including Adobe Express, Rush, Photoshop, Illustrator, InDesign, Premiere Pro, and many more. The software suite is

Romance Scammers Are on the Prowl!

February 13, 2023 by | IS&T

Valentine’s Day is here, and romance scammers are on the prowl again. Scammers use fake profiles to pretend to be interested in starting a romantic relationship with people and ultimately trick them into sending money or providing personal information. The goal of these scammers is to build trust with the victim over some time, often

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