6 posts tagged

Faculty

  

An Update on the Classroom Technology Help Request Process

May 16, 2023 by | IS&T

The Information Systems and Technology (IS&T) team is excited to provide you with an update on our ongoing efforts to enhance the support experience for our faculty members. In January of 2023, we shared the news that following a successful pilot program, we have deployed phones in every classroom to help you get classroom technology help

IS&T is Improving the Classroom Technology Help Request Process

January 12, 2023 by | IS&T

In the last few years, Chapman University’s Information Systems and Technology Team (IS&T) has deployed help buttons in classrooms to allow instructors to request technology help. Although these buttons have been helpful, we have discovered that from time to time, the buttons are slow to respond and may require multiple presses to initiate the help

New Process for Obtaining Canvas Support Begins 1/1/23

November 1, 2022 by | IS&T

Dear campus community, When Chapman University transitioned to the Canvas Learning Management System in 2019, the choice was made to subscribe to “Tier 1 Support” through Canvas. “Tier 1 Support” allows Chapman faculty, students, and staff to directly contact Canvas Support via phone or 1:1 chat. The phone number and chat link are found via

Panopto Folder Maintenance – Dec. 21, 2020 Migrating content from old folders to new folders more compatible with Canvas LMS.

December 21, 2020 by | IS&T

On December 21, Chapman’s lecture capture system, Panopto, is scheduled to begin migrating content from the old folders to ones that work better with Canvas and Zoom. From late in the spring 2020 semester, Zoom Cloud recordings have been copied over to Panopto automatically and you should find them in your private My Folder >

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