2891

IS&T is Improving the Classroom Technology Help Request Process

January 12, 2023 by | IS&T

In the last few years, Chapman University’s Information Systems and Technology Team (IS&T) has deployed help buttons in classrooms to allow instructors to request technology help. Although these buttons have been helpful, we have discovered that from time to time, the buttons are slow to respond and may require multiple presses to initiate the help

2894

Updates to the Qualtrics Library

January 11, 2023 by | IS&T

Qualtrics is planning on updating its Library. Please see the message below to learn more: What is the change? At Qualtrics, we are committed to ‘experience-first’ design, which means continuous improvement of the XM Platform™ based on feedback from our users to deliver an easy to use, consistent and accessible experience. As part of this

2883

macOS Ventura is Now Available to Download on Chapman Managed Devices

January 4, 2023 by | IS&T

macOS Ventura is Now Available for Update Chapman University Information Systems and Technology (IS&T) team has made macOS Ventura (version 13) available to download on all Chapman-managed Macs. This operating system offers improved mail, password security, spotlight search, system settings, and continuity experiences. To update your Mac, please follow the following steps: 1- Check compatibility

2851

Qualtrics Legacy Single-Response Report to Be Deprecated in February 2023

December 14, 2022 by | IS&T News

Qualtrics is planning on Deprecating legacy single-response reports. What is the change? The legacy single response report is a URL that displays a report for a single survey response. It is formatted like below: https://qualtrics.com/CP/Report.php?SID={surveyId}&R={responseId}&ResponseSummary=True These URLs are no longer generated by any workflows in the Qualtrics platform. However, there might be users at Chapman

2722

Panther Analytics is Getting an Upgrade

November 16, 2022 by | IS&T

Panther Analytics from IS&T (Information Systems & Technology) Data Services is a reporting platform that allows university staff in specific roles to view student, finance, and HR reports without having direct access to PeopleSoft, where that information is stored. In the next few weeks, Panther Analytics users will notice some changes to the reports found

2802

Microsoft Bookings is Getting a New Look!

November 10, 2022 by | IS&T

Microsoft Bookings makes scheduling and managing appointments a breeze. Bookings includes a web-based calendar integrated with Outlook to optimize your calendar and give you the flexibility to book a time that works best for folks requesting meetings. Email and SMS text notifications reduce no-shows and enhance satisfaction. You save time with a reduction in repetitive

2625

Canvas Conferences (BigBlueButton): Going Back to Basic!

November 8, 2022 by | IS&T

In 2020, the Educational Technology Services team updated Canvas Conferences (BigBlueButton) to the Premium version to help instructors easily transition into teaching online during the COVID pandemic. We also introduced the Zoom Pro integration in Canvas and pivoted to using Zoom as our instructors’ primary video conferencing platform. Please be advised that we will return

2771

New Process for Obtaining Canvas Support Begins 1/1/23

November 1, 2022 by | IS&T

Dear campus community, When Chapman University transitioned to the Canvas Learning Management System in 2019, the choice was made to subscribe to “Tier 1 Support” through Canvas. “Tier 1 Support” allows Chapman faculty, students, and staff to directly contact Canvas Support via phone or 1:1 chat. The phone number and chat link are found via

2695

Panopto to YuJa Video Platform Transition Update

October 25, 2022 by | IS&T News

Over the last eight months, Information Systems & Technology has been updating the Chapman community regarding our transition to the YuJa Video Platform via the Working@Chapman newsletter and Canvas notifications. We are currently in the final phase of the transition and completing the second batch of video migration (3/22 to 8/22) from Panopto to YuJa.

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