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IS&T News


An Update on the Classroom Technology Help Request Process

May 16, 2023 by | IS&T

The Information Systems and Technology (IS&T) team is excited to provide you with an update on our ongoing efforts to enhance the support experience for our faculty members. In January of 2023, we shared the news that following a successful pilot program, we have deployed phones in every classroom to help you get classroom technology help

Consistent macOS and iOS Security Updates Are Coming to Chapman-Owned Devices

May 9, 2023 by | IS&T

Security updates are released by Apple to address known security vulnerabilities and improve your device’s overall security. These updates often include patches for critical security flaws that could be exploited by hackers to gain unauthorized access to your device or steal your personal information. To stay protected against threats, it is essential to install security

Important Update to 2-Factor Authentication’s Phone Call Method

April 17, 2023 by | IS&T

2-Factor Authentication’s phone call method is a security feature that adds an extra layer of protection to online accounts. 2-factor authentication can be performed by using the Authenticator app, SMS text message, or by receiving a phone call at Chapman University. Today, the Information Systems and Technology (IS&T) team is announcing that the phone call

Upcoming Zoom Software Quarterly Lifecycle Update

April 11, 2023 by | IS&T

Dear Chapman Community, Chapman University Information Systems and Technology (IS&T) would like to take this opportunity to inform you about the upcoming Zoom Software Quarterly Lifecycle Update, which will take place on Saturday, May 6th, 2023. This new global update will improve the platform’s security, performance, and reliability. The update is necessary to ensure that

Introducing Number Matching for Multi-Factor Authentication/Two-Factor Authentication

March 17, 2023 by | IS&T

Passwords alone are no longer enough to protect sensitive information from being compromised. This is where Multi-Factor authentication (MFA) comes in. MFA requires users to provide multiple forms of identification to access a system, application, or service. To enhance your security, Chapman University Information Systems and Technology Team (IS&T) will roll out number matching on

Announcing Dropbox End of Life and Additional Cloud Storage Updates

March 9, 2023 by | IS&T

Chapman University Information Systems and Technology (IS&T) is announcing the end of the availability of the Dropbox cloud storage application in June of 2024. We do not make this decision lightly and understand the extra burden that changing technology solutions places on us all; however, due to changes in the type of solutions being offered

Letter From Our CIO, Helen Norris

March 9, 2023 by | IS&T

Welcome to the IS&T Spring 2023 edition of the Working@Chapman newsletter! I am thrilled to share the Information Systems and Technology (IS&T) updates with you. As the university has transitioned out of the pandemic, we have seen many changes in IS&T. We continue to offer support for faculty and staff working remotely or hybrid, and

We Have Successfully Transitioned to the YuJa Video Platform!

March 7, 2023 by | IS&T

Information Systems & Technology (IS&T) is thrilled to announce that we have successfully transitioned from Panopto to the YuJa video platform, and we are excited to share the benefits of this new platform with you. We understand that any transition can be challenging, and we are grateful for your patience and cooperation during this process.

Using Social Media to Meet Students Where They Are

March 7, 2023 by | IS&T

Social media has provided IT professionals with a powerful tool to connect with students on a large scale. Unlike traditional methods of communication, such as email or phone calls, social media platforms offer a more dynamic and interactive way to engage with students. One of the key advantages of social media is its ability to

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