92 posts categorized in

IS&T News

  

Cyber Security Quarterly Newsletter MAY 2022 - Volume 1 Issue 2

May 13, 2022 by | IS&T

Cyber Security Quarterly Newsletter  MAY 2022 – Volume 1 Issue 2  Spring Cleaning Time We are halfway into the second quarter of 2022 and that means a new Security Newsletter! With tax season officially over we hope you all stayed away from any seasonal tax scams that may have come your way. With the release of

Announcing the Sunsetting of Panopto

April 28, 2022 by | IS&T News

Last month, Chapman University IS&T announced our partnership with the YuJa video platform to replace Panopto as the central platform to create, manage, discover, and share video content across devices. Our goal is to complete this transition by the end of the year.  Today, we want to share our plans for the sunsetting of Panopto.  We are

Introducing PantherBot April 2022 | New Technologies

April 13, 2022 by | IS&T News

PantherBot Offers 24/7/365 Chat Support to the Chapman Community PantherBot is here to answer your questions quickly and efficiently. It uses AI to provide fast and reliable information, so you get the help you need anytime on any device. Patherbot is anonymous and multilingual. You can ask questions in English, Spanish, Vietnamese, or Chinese. PantherBot

Help Button Callback Pilot Enhancing speed of service.

December 3, 2021 by | IS&T

Since the start of the Covid pandemic, we have been utilizing help-buttons in our classrooms to provide a faster process to instructors when they need technical support. As we continue to evolve, we continuously think about more efficient ways to provide technical support to Chapman University’s faculty. Currently, we are piloting this program in the

Cloud Storage Updates What's happening and what you can expect.

December 3, 2021 by | IS&T News

Cloud services have transformed the way Chapman University creates, disseminates, and stores information over the past several years. IS&T has long recognized the need to continue to adapt to the changing landscape as it pertains of the large number of cloud options at our disposal.   Going forward, IS&T will be recommending Microsoft OneDrive as your cloud storage product. This will enable seamless integration

Meet Pantherbot! Chatbot service that will help answer any questions regarding Chapman University services.

December 3, 2021 by | IS&T

Over the past several weeks, IS&T has been partnering with several departments across campus to develop Chapman’s very first chatbot called “Pantherbot”. Pantherbot is service that will help answer any questions regarding Chapman University services. If at any time you need to speak with live assistant from a specific department, one will be notified and

Two-Factor Authentication Update 2FA has come a long way!

December 3, 2021 by | IS&T

Since 2019, IS&T has been diligently working to enroll all Chapman users to Two-Factor Authentication (2FA). By the end of the 2021 summer, all faculty, staff, and student employees were successfully enrolled in 2FA. We are excited to announce that all students are now enrolled in 2FA as of the end of October 2021. This

F5 VPN to Replace Pulse VPN F5 VPN will provide enhanced security along with stronger and more reliable connectivity.

November 24, 2021 by | IS&T

IS&T is replacing our current Pulse VPN solution with F5 ‘BIG-IP’ Secured VPN. With F5 VPN, users will experience faster and more reliable connectivity. Also, F5 VPN will enhance security by requiring Chapman’s Two-Factor Authentication (2FA) when using VPN to access your remote desktop, Panther Analytics, or network shared drives (R Drive, J Drive, etc.).

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