106 posts categorized in

IS&T News

  

A New Service Desk Ticketing System is Here to Help You!

August 30, 2022 by | IS&T

Last month, Chapman University’s Information Systems and Technology team introduced Jira Service Management to the campus community as a pilot program. Jira allows students, faculty, and staff to easily create Service Desk help tickets, receive updates about their requests, keep track of milestones, and communicate with the technician assigned to their ticket. We have been

Eduroam: Chapman’s Free and Secure Wireless Network

August 22, 2022 by | IS&T

To provide our campus community with the best possible internet experience, Chapman University has partnered with Eduroam, a secure wireless network provider. This network is widely used by educational institutions. This means those visiting from other universities using Eduroam can connect to Chapman University’s network. Also, if you visit another institution that uses Eduroam, you

PeopleSoft Finance – New User Interface Coming Soon!

August 11, 2022 by | IS&T Announcements

Dear Chapman Community, PeopleSoft’s user interface will be sporting a new look some time in September 2022.  To be aligned with PeopleSoft’s roadmap, we need to adopt their new user interface, referred to as Fluid.  Fluid has a modern look to it and no longer uses breadcrumbs to navigate. Menu navigation and favorites will still

Adobe Storage Upgrade Underway for Chapman University

August 10, 2022 by | IS&T Announcements

If you are an Adobe Creative Cloud user through Chapman University, please be advised that as part of ongoing product improvements, Adobe is upgrading its cloud storage to enhance user and administrator stored content capabilities. This simple upgrade will take place on Sunday, 8/14/22, between 7:30 AM-10:30 AM Pacific to minimize the impact on Chapman

Introducing EDUCAUSE at Chapman University

August 1, 2022 by | IS&T News

The mission of EDUCAUSE is to provide the higher education community with the necessary resources and knowledge to make informed decisions regarding the use of technology. Through various programs, EDUCAUSE helps its members develop the essential skills and knowledge to make informed decisions. EDUCAUSE believes that diversity and experience are crucial factors that contribute to

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