Since the start of the Covid pandemic, we have been utilizing help-buttons in our classrooms to provide a faster process to instructors when they need technical support. As we continue to evolve, we continuously think about more efficient ways to provide technical support to Chapman University’s faculty. Currently, we are piloting this program in the
Cloud services have transformed the way Chapman University creates, disseminates, and stores information over the past several years. IS&T has long recognized the need to continue to adapt to the changing landscape as it pertains of the large number of cloud options at our disposal. Going forward, IS&T will be recommending Microsoft OneDrive as your cloud storage product. This will enable seamless integration
Over the past several weeks, IS&T has been partnering with several departments across campus to develop Chapman’s very first chatbot called “Pantherbot”. Pantherbot is service that will help answer any questions regarding Chapman University services. If at any time you need to speak with live assistant from a specific department, one will be notified and
Since 2019, IS&T has been diligently working to enroll all Chapman users to Two-Factor Authentication (2FA). By the end of the 2021 summer, all faculty, staff, and student employees were successfully enrolled in 2FA. We are excited to announce that all students are now enrolled in 2FA as of the end of October 2021. This
IS&T is replacing our current Pulse VPN solution with F5 ‘BIG-IP’ Secured VPN. With F5 VPN, users will experience faster and more reliable connectivity. Also, F5 VPN will enhance security by requiring Chapman’s Two-Factor Authentication (2FA) when using VPN to access your remote desktop, Panther Analytics, or network shared drives (R Drive, J Drive, etc.).
October is Cybersecurity Awareness Month, a global effort to help everyone stay safe and protected when using technology whenever and however you connect. The theme for the month is, ‘Do Your Part. #BeCyberSmart.’ and Chapman University is proud to be a champion and support this online safety and education initiative this October. The cybersecurity and
Chapman University is moving to the Interfolio RPT system to manage faculty portfolios and the committee workflows for tenure and promotion. For nearly a decade, Chapman University has been using a homegrown system based on WordPress. The new Interfolio system will provide a more robust, secure and scalable system that will accommodate Chapman’s current needs
On August 17th, T-Mobile learned that their servers had been illegally accessed by a cyber attacker. During this breach, many customer profiles had personal information stolen during this breach. T-Mobile has indicated that they have been able to locate where the cyber attacker was able to access their servers and have closed it off. For
This is a friendly reminder that on August 27th, Chapman University will discontinue offering site licensing for LinkedIn Learning. All students, faculty, and staff are encouraged to continue taking advantage of the service while it is still available. We invite you to check out the newly updated IS&T software training and resources site. For more
As we begin our return to campus IS&T would like to provide some important information regarding ID/Key cards. If a staff or faculty member had an ID card before we went remote in 2020, that same card will still be active. However, it may need to be re-encoded in order to reactivate the card. There