Dear Chapman community, To help you get support faster, Information Systems and Technology (IS&T) is launching a new Service Desk ticketing system called Jira Service Management from Atlassian. Jira has become widely used by various support teams globally to track submit and track requests. The new ticketing system is form-based and will provide an improved
Campus Community, In lieu of the upcoming Google storage changes, IS&T will disable the Google Photos service across the Google tenant in order to prevent further storage allocation on accounts. Students, staff, and faculty currently using the Google Photo service will not experience any change. However, moving forward, new students, staff, and faculty will no longer
Last year Google announced it would end its long-standing policy of providing unlimited storage to higher education institutions. As a result, the Chapman community will have to reduce its storage consumption across various accounts, such as Google Drive and Google Photos. The following table describes a list of expected major changes to Google services: The
Dear Chapman community, Zoom has evolved tremendously over the last year. Please review this blog to learn about Zoom’s essentials. In this blog, we have included features and enhancements that will help you learn how to get set up and get going. We recommend you review the steps below and create practice Zoom meetings to
Chapman University’s Information Security team has identified a new vulnerability that could affect MS Office users. This blog will review their findings, what Chapman is doing to protect the community, and share some best digital file and internet safety practices. New Vulnerability in Microsoft Office Applications (Word, Excel) Microsoft has recently disclosed a vulnerability (CVE-2022-30190)
On November 5, 2022, all Zoom clients will be mandated to update their software to version 5.8.6 or higher to comply with a new minimum update requirement. Also, going forward, Zoom will introduce a new minimum version every three months. This schedule will enforce the updated minimum version on the first Saturday of February, May,
Cyber Security Quarterly Newsletter MAY 2022 – Volume 1 Issue 2 Spring Cleaning Time We are halfway into the second quarter of 2022 and that means a new Security Newsletter! With tax season officially over we hope you all stayed away from any seasonal tax scams that may have come your way. With the release of
You may have noticed those little reminders that appear on your Mac every time you open a window reminding you that your computer is not up to date! Contrary to popular belief, updating software is not designed to ruin our lives. It actually helps to keep our computers secure. The computer operating system is a
Chapman University Information Systems and Technology (IS&T) promotes and enables teaching and learning, research, and administration; and offers a wide range of software solutions and services to the Panther Community. We continuously monitor and evaluate current offerings and search for better solutions. We aim to power the daily operation of Chapman University while being a
Why Do We Need Online Training? Cyber criminals love to use phishing for identity theft, tax scams, and ransomware attacks! According to Forbes, phishing attacks targeting the Higher Education and Research Sector went up 75% in 2021. Why? It is easier to learn how to trick someone into giving away their username and password than