In the last few years, Chapman University’s Information Systems and Technology Team (IS&T) has deployed help buttons in classrooms to allow instructors to request technology help. Although these buttons have been helpful, we have discovered that from time to time, the buttons are slow to respond and may require multiple presses to initiate the help
Dear campus community, When Chapman University transitioned to the Canvas Learning Management System in 2019, the choice was made to subscribe to “Tier 1 Support” through Canvas. “Tier 1 Support” allows Chapman faculty, students, and staff to directly contact Canvas Support via phone or 1:1 chat. The phone number and chat link are found via
Don’t be alarmed – a virus has NOT been installed on your computer. Currently, our video teleconferencing tool is Skype for Business (S4B), but it will eventually phase out. All functionality of Skype for Business will be available on Microsoft Teams. Recently, you may have noticed a new application installed on your computer that auto