Why 2-Factor Authentication (2FA) Matters

June 14, 2024 by Keith Barros  | IS&T

As the Chief Information Security Officer (CISO) of Chapman University, I cannot emphasize enough the critical role that 2-Factor Authentication (2FA) plays in safeguarding our digital ecosystem. In an era of rampant and sophisticated cyber threats, relying solely on passwords is like leaving our front door unlocked.  What is 2FA? 2FA is a security mechanism


Generative AI Integration Is Coming to Chapman’s Grammarly Experience

May 29, 2024 by | IS&T

Dear campus community, Grammarly Generative AI capabilities are now integrated into Chapman University’s Grammarly Premium platform. Our commitment to providing the best tools for our campus community drives this integration. The addition of GrammarlyGO and Generative AI to Grammarly is more than just an upgrade—it’s a transformation of how we approach writing and communication. It


Sunshine and Software: Unleashing AI Productivity Tools

May 24, 2024 by | IS&T Announcements

We are thrilled to announce this year’s Summer Software Showcase For Staff. This year’s showcase offers an opportunity for Chapman University staff to discover innovative applications and gain insights into the transformative power of Artificial Intelligence (AI) in productivity applications. Why AI? AI is reshaping the way we approach challenges and opportunities in academia. Our


IS&T’s Summer 2024 Technology Workshops

May 17, 2024 by | IS&T

IS&T is pleased to announce our Summer 2024 Technology Workshops, an excellent opportunity for everyone to deepen their understanding of emerging technologies. In these workshops, we will focus on productivity tools and their usability and share best practices. Why Attend?  Guidance from Experts: Learn from the IS&T training team with hands-on experience. Interactive Sessions: Participate


The Long and Short of It: Why Password Length Matters

May 13, 2024 by Keith Barros | IS&T

As a Chief Information Security Officer (CISO), my primary goal is safeguarding Chapman University’s digital assets. One of the simplest yet most effective ways to enhance security is by focusing on password strength, and a key component of that strength is password length. Why Longer Passwords? The math behind password security is straightforward: longer passwords


Managing AI Bots (Meeting Assistants) in Virtual Meetings

May 8, 2024 by | IS&T

While in a Zoom meeting, you see something like this: What is this?  Information Systems and Technology (IS&T) has received reports of and questions about external AI Meeting Assistants such as otter.ai, fireflies.ai, and read.ai transcribing and summarizing the contents of Zoom meetings. In most cases, meeting assistants like these are used to support accessibility or


A Message From the IS&T

May 2, 2024 by | IS&T

As the Spring semester comes to an end, I would like to take this opportunity to share some of the achievements and challenges of the Information Services and Technology (IS&T) department and express my gratitude to the campus community for your support and partnership. We have successfully completed numerous projects aligned with the campus strategic


How to Submit a Service Request to IS&T

May 1, 2024 by | IS&T

The IS&T Service Desk team has observed a significant increase in the number of tickets being submitted through email. This method, while convenient for submitting requests, does not support efficient sorting of tickets. As a result, this can lead to prolonged resolution times as prioritizing and addressing issues effectively becomes more challenging. To enhance the


Announcing the Integration of Zoom AI Companion

May 1, 2024 by | IS&T Announcements

We are excited to announce the implementation of two innovative GenAI-powered features within Zoom starting May 6, 2024, namely, Meeting Summary and Smart Recording, in our institution’s communication infrastructure. These integrations exemplify our commitment to embracing technological advancements to foster enhanced collaboration and efficiency. The Role of Meeting Summary in Enhancing Information Retention The Meeting


Announcing the availability of Microsoft 365 Copilot

May 1, 2024 by | IS&T

Information Systems and Technology (IS&T) is pleased to announce the launch of a pilot program for a new tool called Microsoft 365 Copilot. This new service offers the ability to use AI to securely work with your Chapman data in your existing Microsoft products (Outlook, Word, Excel, PowerPoint, and Teams) using OpenAI GPT technology. You

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