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Announcing IS&T's Partnership With BlackBeltHelp

October 5, 2022 by | IS&T

Due to increasing demand, Information Systems and Technology (IS&T) has been making changes to increase efficiency, expedite our processes, and decrease service turnaround time. To continue these efforts, we will pilot a program in partnership with BlackBeltHelp to reduce the wait times for some of our Service Desk services. BlackBeltHelp provides customer service support to

2568

#BeCyberSmart: Use a strong password

October 4, 2022 by | IS&T

Creating a strong password is an essential step to protecting yourself online. Using long and complex passwords is one of the easiest ways to defend yourself from cybercrime. No citizen is immune to cyber risk, but #BeCyberSmart and you can minimize your chances of an incident. Simple Tips Creating a strong password is easier than

2545

IS&T Project Management Office Spotlight: COVID Test Forms Scanning

September 28, 2022 by | Technology

Objective In 2020, the Student Health Center started offering COVID testing as part of the university’s pandemic management efforts. Release forms signed by all recipients were deemed medical records that needed to be stored based on the university’s Data Retention Policy. A project was initiated in January 2022 to engage with a digital solution provider

2551

Enabling Multi-Factor Authentication to Increase Security

September 28, 2022 by | IS&T

Have you ever worried about hackers getting into your accounts? Us too! The most common password in the country is still 123456. But maybe you have taken the time to come up with a password only you’ll know…Are you sure, though? If someone can guess your password from looking at your Facebook page, you are

2530

CIO Corner: A Note From Helen Norris

September 28, 2022 by | IS&T

Welcome back to all. I hope the semester has gotten off to a good start. Over the summer, Chapman University’s Information Systems and Technology (IS&T) has completed some infrastructure projects that, while not highly visible, will hopefully result in improved service to the campus community. One of these projects was replacing the university’s old help

2503

PantherBot Has Been Growing

September 28, 2022 by | Software

Last year Chapman University’s Information Systems and Technology (IS&T) introduced PantherBot to the Chapman community. PantherBot uses AI to provide fast and reliable information, so you get the help you need anytime on any device. Patherbot is anonymous and multilingual. You can ask questions in English, Spanish, Vietnamese, or Chinese. PantherBot has an extensive knowledge

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Cybersecurity Awareness Month is Here!

September 21, 2022 by | Technology

In 2004, the US Congress and the President of the United States established October as Cybersecurity Awareness Month to raise awareness about the increasing number of threats that can affect the country’s technology and personal data. Through a collaboration between government agencies and industry, the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity

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Chapman University’s Wireless Network Expansion and Future Plans

September 19, 2022 by | Technology

In response to the increasing number of folks using Wi-Fi, Chapman University Information Systems & Technology (IS&T) has recently made numerous improvements to our wireless network. These improvements include the Anderson parking garage, the Sandhu parking garage, and the outdoor area near the Randall Dining Hall. In addition, the 4th-floor balcony of the Leatherby Library

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Creating a Strong Password: The First Step in Protecting Your Data

September 14, 2022 by | Technology

One of the most critical factors you should consider when protecting your online accounts is having strong passwords. Without it, you could be giving cybercriminals access to your accounts without even knowing! Your account credentials are a tempting target for bad actors on the internet, and to avoid becoming a victim of password hacking, you

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Reminder! PeopleSoft Finance – New UI Live on 9/19/2022

September 9, 2022 by | Software

Dear Chapman Community, To align with PeopleSoft’s roadmap, we are adopting their new user interface, Fluid. You currently use Fluid when reporting and approving time. The new interface has a modern look, no longer uses breadcrumbs to navigate, and it will be live on 9/19/22. Menu navigation and favorites will still be available, but the

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