Cyber Attack on Pulse VPN Services

April 21, 2021 by | Uncategorized

On Tuesday, April 20th, several news and security organizations announced the existence of an ongoing attack against Pulse Secure VPN appliances around the world. Previously undisclosed vulnerabilities were identified as being used to compromise credentials and access company networks. IS&T has already completed a precursory review and found no evidence of infiltration of our VPN


Email phishing scams at Chapman mirror latest trend seen in March 2021 FBI internet crime report.

April 14, 2021 by | Information Security

During the month of March 2021, FBI released its Internet Crime Complaint Center (IC3) Crime Report. The report contains information from 791,790 complaints of suspected internet crime and reported losses exceeding $4.2 billion (yes, with a B). The top three crimes reported using the IC3 platform were: phishing scams non-payment/non-delivery scams extortion Covid-19 scams also


IS&T Resources For Students

April 7, 2021 by | Uncategorized

As we continue our return to campus, IS&T would like to help make sure that you have everything you need. Below, we have provided links to some of our online resources. As always, we encourage you to check out the IS&T website on chapman.edu for detailed information on all IS&T services and support.   Technical


Message from Helen Norris

March 25, 2021 by | Uncategorized

Welcome to Working@Chapman. SMC and IS&T have worked together to put this special edition together, and it is focused on updates from IS&T.   I hope you find it informative. It goes without saying that it has been a challenging year.  I want to express my deepest gratitude to all of the staff in IS&T for


Guidelines for Purchasing Hardware or Software

March 24, 2021 by | Uncategorized

When it comes to purchasing hardware (laptops, tablets, etc.) and software for University use, there are very specific guidelines that all faculty and staff must be aware of. We understand there are times when it may seem more convenient to buy it on your own, or that an emergency need arises to purchase a new software


Affinaquest CRM Coming June 15th!

March 24, 2021 by | Uncategorized

When you have the right tools, it is easier to reach your goals. Chapman University now has a new user-friendly and automated tool to help you meet your fundraising goals: Affinaquest. Launching on June 15, Affinaquest is an automated, one-stop platform that offers streamlined and comprehensive solutions to fundraising needs. Over the past three years,


Latest Rinker Classroom Upgrade

March 24, 2021 by | Uncategorized

Our Rinker IS&T Support team is excited to announce the launch of new HyFlex Connect Room technology in RK95-215. The room is now equipped with seven large TV monitors, each with their own individual AppleTV unit so users can wirelessly screen-share with others.  Additionally, each TV has HDMI connections so users can directly connect their


Cloud Storage Guidance

March 23, 2021 by | Uncategorized

New guidance on cloud storage & platforms  Cloud services have transformed the way Chapman University creates, disseminates, and stores information over the past several years.   IS&T has long recognized the need to continue to adapt to the changing landscape as it pertains of the large number of cloud options at our disposal.  We are pleased to announce


Classroom Technical Assistance and Contactless Support Services

March 23, 2021 by | Uncategorized

As we begin making our return to campus, it is important that we note some recent changes to IS&T support services. Due to COVID-19, IS&T Service Desk and IS&T Rinker Support Desk are currently only providing technical support via email and phone for the campus community. While most support services will remain contactless, in-person support


Rinker Contactless Check-In System

March 22, 2021 by | Uncategorized

Over the past several months, Rinker IS&T support team has implemented a new Contactless Check-In system. The new receptionist system offers Rinker visitors the ability to check in from their own mobile devices without having to touch the iPad kiosk at the reception desk.       Here is how it works: Visitors can check-in

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