Managing AI Bots (Meeting Assistants) in Virtual Meetings

May 8, 2024 by | IS&T

While in a Zoom meeting, you see something like this: What is this?  Information Systems and Technology (IS&T) has received reports of and questions about external AI Meeting Assistants such as otter.ai, fireflies.ai, and read.ai transcribing and summarizing the contents of Zoom meetings. In most cases, meeting assistants like these are used to support accessibility or


A Message From the IS&T

May 2, 2024 by | IS&T

As the Spring semester comes to an end, I would like to take this opportunity to share some of the achievements and challenges of the Information Services and Technology (IS&T) department and express my gratitude to the campus community for your support and partnership. We have successfully completed numerous projects aligned with the campus strategic


How to Submit a Service Request to IS&T

May 1, 2024 by | IS&T

The IS&T Service Desk team has observed a significant increase in the number of tickets being submitted through email. This method, while convenient for submitting requests, does not support efficient sorting of tickets. As a result, this can lead to prolonged resolution times as prioritizing and addressing issues effectively becomes more challenging. To enhance the


Announcing the Integration of Zoom AI Companion

May 1, 2024 by | IS&T Announcements

We are excited to announce the implementation of two innovative GenAI-powered features within Zoom starting May 6, 2024, namely, Meeting Summary and Smart Recording, in our institution’s communication infrastructure. These integrations exemplify our commitment to embracing technological advancements to foster enhanced collaboration and efficiency. The Role of Meeting Summary in Enhancing Information Retention The Meeting


Announcing the availability of Microsoft 365 Copilot

May 1, 2024 by | IS&T

Information Systems and Technology (IS&T) is pleased to announce the launch of a pilot program for a new tool called Microsoft 365 Copilot. This new service offers the ability to use AI to securely work with your Chapman data in your existing Microsoft products (Outlook, Word, Excel, PowerPoint, and Teams) using OpenAI GPT technology. You


Chapman University’s Research Computing Services and Resources

May 1, 2024 by | IS&T

The Research Computing Department at Chapman University manages and utilizes the university’s shared supercomputers and other computational systems. This department mainly supports faculty members and graduate students who need high-performance computing resources for specialized applications typically specific to their academic disciplines. Our computational resources include two main clusters equipped with CPU and GPU nodes and


Upcoming Upgrade to Zoom Version 6.0 on Managed Devices

April 29, 2024 by | IS&T

Chapman University IS&T team will soon be upgrading Zoom Client to version 6.0 on all managed devices. This upgrade is part of our commitment to equip you with the latest tools and technology to enhance your collaboration and communication capabilities. Key Upgrade Highlights:  Expect improved stability and performance, ensuring smoother and more reliable meetings.  Discover


Zoom Client Upgrade 6.0.0

April 9, 2024 by | IS&T

Zoom’s forthcoming release of version 6.0.0 indicates a significant update for users, focusing on enhancements in both visual and functional aspects of the Zoom client. We anticipate this version to be released on 4/15/24. Here’s a more detailed look at what this update could entail: Visual Refresh The appearance of the Zoom desktop app has


Beware of the Latest iPhone Password Reset Scam

March 28, 2024 by | IS&T

Cybercriminals have discovered a method to manipulate what appears to be a glitch in Apple’s password reset function, launching a scam that could lock you out of your iPhone if not handled cautiously. Krebs on Security highlights that the scheme begins with a single Reset Password alert, followed by a barrage of similar warnings. The


Protect Yourself: Recognizing the Manager Impersonation Scam

March 27, 2024 by | IS&T

The age-old tactic of impersonation scams, also known as the Gift Card Scam, is rearing its head once more within our campus community. In this scheme, scammers assume the identity of a manager or other trusted authority figure, claiming unavailability for direct communication and requesting a “favor” via email. Typically, this favor entails purchasing gift

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