Dear campus community, When Chapman University transitioned to the Canvas Learning Management System in 2019, the choice was made to subscribe to “Tier 1 Support” through Canvas. “Tier 1 Support” allows Chapman faculty, students, and staff to directly contact Canvas Support via phone or 1:1 chat. The phone number and chat link are found via
Over the last eight months, Information Systems & Technology has been updating the Chapman community regarding our transition to the YuJa Video Platform via the Working@Chapman newsletter and Canvas notifications. We are currently in the final phase of the transition and completing the second batch of video migration (3/22 to 8/22) from Panopto to YuJa.
Update your software! Bad actors will exploit flaws in the system. Network defenders are working hard to fix them as soon as they can, but their work relies on all of us updating our software with their latest fixes. We recommend the following: Update the operating system on your mobile phones, tablets, and laptop Update
As an Adobe Creative Campus, Chapman University is part of a select group of colleges and universities shaping the future of digital literacy within global higher education. As a Creative Campus, Chapman University recognizes the value of teaching digital skills. We actively focus on them to help students succeed in the classroom and gain an
What is a phishing attack? Phishing is a form of social engineering. Phishing attacks use email or malicious websites to solicit personal information by posing as a trustworthy organization. For example, an attacker may send an email seemingly from a reputable credit card company or financial institution that requests account information, often suggesting that there
Due to increasing demand, Information Systems and Technology (IS&T) has been making changes to increase efficiency, expedite our processes, and decrease service turnaround time. To continue these efforts, we will pilot a program in partnership with BlackBeltHelp to reduce the wait times for some of our Service Desk services. BlackBeltHelp provides customer service support to
Creating a strong password is an essential step to protecting yourself online. Using long and complex passwords is one of the easiest ways to defend yourself from cybercrime. No citizen is immune to cyber risk, but #BeCyberSmart and you can minimize your chances of an incident. Simple Tips Creating a strong password is easier than
Objective In 2020, the Student Health Center started offering COVID testing as part of the university’s pandemic management efforts. Release forms signed by all recipients were deemed medical records that needed to be stored based on the university’s Data Retention Policy. A project was initiated in January 2022 to engage with a digital solution provider
Have you ever worried about hackers getting into your accounts? Us too! The most common password in the country is still 123456. But maybe you have taken the time to come up with a password only you’ll know…Are you sure, though? If someone can guess your password from looking at your Facebook page, you are
Welcome back to all. I hope the semester has gotten off to a good start. Over the summer, Chapman University’s Information Systems and Technology (IS&T) has completed some infrastructure projects that, while not highly visible, will hopefully result in improved service to the campus community. One of these projects was replacing the university’s old help