21 posts tagged

software

  

Panther Analytics is Getting an Upgrade

November 16, 2022 by | Uncategorized

Panther Analytics from IS&T (Information Systems & Technology) Data Services is a reporting platform that allows university staff in specific roles to view student, finance, and HR reports without having direct access to PeopleSoft, where that information is stored. In the next few weeks, Panther Analytics users will notice some changes to the reports found

Panopto to YuJa Video Platform Transition Update Update 3

October 25, 2022 by | Software

Over the last eight months, Information Systems & Technology has been updating the Chapman community regarding our transition to the YuJa Video Platform via the Working@Chapman newsletter and Canvas notifications. We are currently in the final phase of the transition and completing the second batch of video migration (3/22 to 8/22) from Panopto to YuJa.

A New Service Desk Ticketing System is Here to Help You!

August 30, 2022 by | Software

Last month, Chapman University’s Information Systems and Technology team introduced Jira Service Management to the campus community as a pilot program. Jira allows students, faculty, and staff to easily create Service Desk help tickets, receive updates about their requests, keep track of milestones, and communicate with the technician assigned to their ticket. We have been

Using Friendly File Names for a Better Digital Experience

August 29, 2022 by | Software

A good file naming convention can help ensure that your files will work seamlessly across various operating systems, such as Windows and Mac OS X, and transfer easier across platforms.   Non-descriptive or descriptive file names are commonly used for files and folders that require a link between the source material and the digital object. Descriptive

Software and Device Purchasing Guidelines Things to know before buying software or a new device on a PCard or a personal card

August 16, 2022 by | Software

When purchasing hardware (laptops, tablets, etc.) and software for university use, there are particular guidelines that all Chapman Community members must be aware of. We understand there are times when it may seem more convenient to purchase these products on your own or an emergency need arises that prompts the purchase of new software or

Introducing Jira Service Management

July 27, 2022 by | Software

Dear Chapman community,  To help you get support faster, Information Systems and Technology (IS&T) is launching a new Service Desk ticketing system called Jira Service Management from Atlassian.  Jira has become widely used by various support teams globally to track submit and track requests. The new ticketing system is form-based and will provide an improved

Announcement: Google Photos to be Turned Off

July 26, 2022 by | Software

Campus Community, In lieu of the upcoming Google storage changes, IS&T will disable the Google Photos service across the Google tenant in order to prevent further storage allocation on accounts.  Students, staff, and faculty currently using the Google Photo service will not experience any change. However, moving forward, new students, staff, and faculty will no longer

Zoom Essentials, Features, and Enhancements

July 13, 2022 by | Software

Dear Chapman community,  Zoom has evolved tremendously over the last year. Please review this blog to learn about Zoom’s essentials. In this blog, we have included features and enhancements that will help you learn how to get set up and get going. We recommend you review the steps below and create practice Zoom meetings to

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