22 posts tagged

technology

  

Announcing IS&T’s Partnership With BlackBeltHelp

October 5, 2022 by | IS&T

Due to increasing demand, Information Systems and Technology (IS&T) has been making changes to increase efficiency, expedite our processes, and decrease service turnaround time. To continue these efforts, we will pilot a program in partnership with BlackBeltHelp to reduce the wait times for some of our Service Desk services. BlackBeltHelp provides customer service support to

PantherBot Has Been Growing

September 28, 2022 by | Software

Last year Chapman University’s Information Systems and Technology (IS&T) introduced PantherBot to the Chapman community. PantherBot uses AI to provide fast and reliable information, so you get the help you need anytime on any device. Patherbot is anonymous and multilingual. You can ask questions in English, Spanish, Vietnamese, or Chinese. PantherBot has an extensive knowledge

Chapman University’s Wireless Network Expansion and Future Plans

September 19, 2022 by | Technology

In response to the increasing number of folks using Wi-Fi, Chapman University Information Systems & Technology (IS&T) has recently made numerous improvements to our wireless network. These improvements include the Anderson parking garage, the Sandhu parking garage, and the outdoor area near the Randall Dining Hall. In addition, the 4th-floor balcony of the Leatherby Library

Using Friendly File Names for a Better Digital Experience

August 29, 2022 by | Software

A good file naming convention can help ensure that your files will work seamlessly across various operating systems, such as Windows and Mac OS X, and transfer easier across platforms.   Non-descriptive or descriptive file names are commonly used for files and folders that require a link between the source material and the digital object. Descriptive

Panopto to YuJa Transition Transition Update 2

July 6, 2022 by | Software

Over the last three months, IS&T has been updating the Chapman community regarding our transition to the YuJa Video Platform. We are currently in the process of migrating existing content from Panopto to YuJa. As we enter the final stages of this transition, please be advised that: You may access YuJa via video.chapman.edu (sign in with

The New Fischer Identity Management System is Here!

June 9, 2022 by | Software

As previously announced, we have switched to Fischer Identity Management System to improve our ability to manage Chapman identity and system access. Fischer offers a flexible and adaptable platform that can meet the varying needs of our organizations and will help us provide improved workflows while keeping our data safe. The new system will be

Protecting Yourself When Interacting with Digital Files

June 7, 2022 by | Software

Chapman University’s Information Security team has identified a new vulnerability that could affect MS Office users. This blog will review their findings, what Chapman is doing to protect the community, and share some best digital file and internet safety practices.  New Vulnerability in Microsoft Office Applications (Word, Excel) Microsoft has recently disclosed a vulnerability (CVE-2022-30190)

Introducing Fischer Identity Management System Coming soon!

June 6, 2022 by | Software

Identity management, otherwise known as identity and access management (IAM), is an identity security framework that authenticates and authorizes user access to resources such as applications, data, systems, and cloud platforms. Chapman’s current IAM system, although effective, is expensive to maintain due to the complexity of the solution. The university’s IAM system was not designed

May 19 is Global Accessibility Awareness Day – Learn How You Can Make Digital Content Inclusive for All

May 17, 2022 by | Software

Global Accessibility Awareness Day (GAAD) is a yearly event that aims to raise awareness about the importance of digital inclusion and accessibility for people with disabilities. It is also a way for people to get involved in conversations about this issue.  Despite the increasing number of people using digital platforms, there are still many barriers

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