91 posts categorized in

Software

  

Introducing Jira Service Management

July 27, 2022 by | IS&T

Dear Chapman community,  To help you get support faster, Information Systems and Technology (IS&T) is launching a new Service Desk ticketing system called Jira Service Management from Atlassian.  Jira has become widely used by various support teams globally to track submit and track requests. The new ticketing system is form-based and will provide an improved

Announcement: Google Photos to be Turned Off

July 26, 2022 by | IS&T

Campus Community, In lieu of the upcoming Google storage changes, IS&T will disable the Google Photos service across the Google tenant in order to prevent further storage allocation on accounts.  Students, staff, and faculty currently using the Google Photo service will not experience any change. However, moving forward, new students, staff, and faculty will no longer

Zoom Essentials, Features, and Enhancements

July 13, 2022 by | IS&T

Dear Chapman community,  Zoom has evolved tremendously over the last year. Please review this blog to learn about Zoom’s essentials. In this blog, we have included features and enhancements that will help you learn how to get set up and get going. We recommend you review the steps below and create practice Zoom meetings to

Announcement: Qualtrics Survey Translations Update

July 7, 2022 by | Technology

Qualtrics, the web-based software that helps create and manage surveys, has recently redesigned its Survey Translation Interface. The new translations overview page provides a quick and comprehensive view of the languages and access to the next steps. The new survey translation page features consistent navigation and a variety of translation fields to make it easier

Panopto to YuJa Transition Transition Update 2

July 6, 2022 by | IS&T News

Over the last three months, IS&T has been updating the Chapman community regarding our transition to the YuJa Video Platform. We are currently in the process of migrating existing content from Panopto to YuJa. As we enter the final stages of this transition, please be advised that: You may access YuJa via video.chapman.edu (sign in with

Announcement: Adobe Flash (End-of-Life) Removal

June 30, 2022 by | IS&T Announcements

Both Software and Hardware have a “life cycle” that is determined by the developer/manufacturer. When a product reaches the end of its life cycle, it becomes “end-of-life,” at which point the developer no longer maintains the software and does not issue future security updates. Since December 31, 2020, Adobe has stopped distributing and supporting Flash.

The New Fischer Identity Management System is Here!

June 9, 2022 by | IS&T Announcements

As previously announced, we have switched to Fischer Identity Management System to improve our ability to manage Chapman identity and system access. Fischer offers a flexible and adaptable platform that can meet the varying needs of our organizations and will help us provide improved workflows while keeping our data safe. The new system will be

Protecting Yourself When Interacting with Digital Files

June 7, 2022 by | IS&T

Chapman University’s Information Security team has identified a new vulnerability that could affect MS Office users. This blog will review their findings, what Chapman is doing to protect the community, and share some best digital file and internet safety practices.  New Vulnerability in Microsoft Office Applications (Word, Excel) Microsoft has recently disclosed a vulnerability (CVE-2022-30190)

Log In
Open Main Menu