An Update on the Classroom Technology Help Request Process
The Information Systems and Technology (IS&T) team is excited to provide you with an update on our ongoing efforts to enhance the support experience for our faculty members. In January of 2023, we shared the news that following a successful pilot program, we have deployed phones in every classroom to help you get classroom technology help
Consistent macOS and iOS Security Updates Are Coming to Chapman-Owned Devices
Security updates are released by Apple to address known security vulnerabilities and improve your device’s overall security. These updates often include patches for critical security flaws that could be exploited by hackers to gain unauthorized access to your device or steal your personal information. To stay protected against threats, it is essential to install security
Level Up Your Software Skills: Access IS&T's Curated Workshops Recordings
We have some great news to share with you! IS&T has compiled a curated list of our recent workshop recordings, so you can take your software skills to the next level anytime, anywhere. We understand that life can get busy, and attending events can be challenging. That is why we have made it easy for
Important Update to 2-Factor Authentication's Phone Call Method
2-Factor Authentication’s phone call method is a security feature that adds an extra layer of protection to online accounts. 2-factor authentication can be performed by using the Authenticator app, SMS text message, or by receiving a phone call at Chapman University. Today, the Information Systems and Technology (IS&T) team is announcing that the phone call
Upcoming Zoom Software Quarterly Lifecycle Update
Dear Chapman Community, Chapman University Information Systems and Technology (IS&T) would like to take this opportunity to inform you about the upcoming Zoom Software Quarterly Lifecycle Update, which will take place on Saturday, May 6th, 2023. This new global update will improve the platform’s security, performance, and reliability. The update is necessary to ensure that
Exploring macOS and iOS Privacy Settings and How They Impact Your Browsing Experience
Both macOS and iOS have robust privacy settings that can impact your browsing experience in several ways. Although enabling these settings will give you more oversight on what kind of data you share with third-party companies, some may also slow down your browsing experience, depending on the website you are accessing. We recommend that you
Introducing Number Matching for Multi-Factor Authentication/Two-Factor Authentication
Passwords alone are no longer enough to protect sensitive information from being compromised. This is where Multi-Factor authentication (MFA) comes in. MFA requires users to provide multiple forms of identification to access a system, application, or service. To enhance your security, Chapman University Information Systems and Technology Team (IS&T) will roll out number matching on
Announcing Dropbox End of Life and Additional Cloud Storage Updates
Chapman University Information Systems and Technology (IS&T) is announcing the end of the availability of the Dropbox cloud storage application in June of 2024. We do not make this decision lightly and understand the extra burden that changing technology solutions places on us all; however, due to changes in the type of solutions being offered
Letter From Our CIO, Helen Norris
Welcome to the IS&T Spring 2023 edition of the Working@Chapman newsletter! I am thrilled to share the Information Systems and Technology (IS&T) updates with you. As the university has transitioned out of the pandemic, we have seen many changes in IS&T. We continue to offer support for faculty and staff working remotely or hybrid, and
We Have Successfully Transitioned to the YuJa Video Platform!
Information Systems & Technology (IS&T) is thrilled to announce that we have successfully transitioned from Panopto to the YuJa video platform, and we are excited to share the benefits of this new platform with you. We understand that any transition can be challenging, and we are grateful for your patience and cooperation during this process.