In 2020, the Educational Technology Services team updated Canvas Conferences (BigBlueButton) to the Premium version to help instructors easily transition into teaching online during the COVID pandemic. We also introduced the Zoom Pro integration in Canvas and pivoted to using Zoom as our instructors’ primary video conferencing platform. Please be advised that we will return
Dear campus community, When Chapman University transitioned to the Canvas Learning Management System in 2019, the choice was made to subscribe to “Tier 1 Support” through Canvas. “Tier 1 Support” allows Chapman faculty, students, and staff to directly contact Canvas Support via phone or 1:1 chat. The phone number and chat link are found via
Over the last eight months, Information Systems & Technology has been updating the Chapman community regarding our transition to the YuJa Video Platform via the Working@Chapman newsletter and Canvas notifications. We are currently in the final phase of the transition and completing the second batch of video migration (3/22 to 8/22) from Panopto to YuJa.
Update your software! Bad actors will exploit flaws in the system. Network defenders are working hard to fix them as soon as they can, but their work relies on all of us updating our software with their latest fixes. We recommend the following: Update the operating system on your mobile phones, tablets, and laptop Update
As an Adobe Creative Campus, Chapman University is part of a select group of colleges and universities shaping the future of digital literacy within global higher education. As a Creative Campus, Chapman University recognizes the value of teaching digital skills. We actively focus on them to help students succeed in the classroom and gain an
Due to increasing demand, Information Systems and Technology (IS&T) has been making changes to increase efficiency, expedite our processes, and decrease service turnaround time. To continue these efforts, we will pilot a program in partnership with BlackBeltHelp to reduce the wait times for some of our Service Desk services. BlackBeltHelp provides customer service support to
Dear Chapman Community, To align with PeopleSoft’s roadmap, we are adopting their new user interface, Fluid. You currently use Fluid when reporting and approving time. The new interface has a modern look, no longer uses breadcrumbs to navigate, and it will be live on 9/19/22. Menu navigation and favorites will still be available, but the
To provide our campus community with the best possible internet experience, Chapman University has partnered with Eduroam, a secure wireless network provider. This network is widely used by educational institutions. This means those visiting from other universities using Eduroam can connect to Chapman University’s network. Also, if you visit another institution that uses Eduroam, you
Dear Chapman Community, PeopleSoft’s user interface will be sporting a new look some time in September 2022. To be aligned with PeopleSoft’s roadmap, we need to adopt their new user interface, referred to as Fluid. Fluid has a modern look to it and no longer uses breadcrumbs to navigate. Menu navigation and favorites will still
If you are an Adobe Creative Cloud user through Chapman University, please be advised that as part of ongoing product improvements, Adobe is upgrading its cloud storage to enhance user and administrator stored content capabilities. This simple upgrade will take place on Sunday, 8/14/22, between 7:30 AM-10:30 AM Pacific to minimize the impact on Chapman