2802

Microsoft Bookings is Getting a New Look!

November 10, 2022 by | IS&T

Microsoft Bookings makes scheduling and managing appointments a breeze. Bookings includes a web-based calendar integrated with Outlook to optimize your calendar and give you the flexibility to book a time that works best for folks requesting meetings. Email and SMS text notifications reduce no-shows and enhance satisfaction. You save time with a reduction in repetitive

2625

Canvas Conferences (BigBlueButton): Going Back to Basic!

November 8, 2022 by | IS&T

In 2020, the Educational Technology Services team updated Canvas Conferences (BigBlueButton) to the Premium version to help instructors easily transition into teaching online during the COVID pandemic. We also introduced the Zoom Pro integration in Canvas and pivoted to using Zoom as our instructors’ primary video conferencing platform. Please be advised that we will return

2771

New Process for Obtaining Canvas Support Begins 1/1/23

November 1, 2022 by | IS&T

Dear campus community, When Chapman University transitioned to the Canvas Learning Management System in 2019, the choice was made to subscribe to “Tier 1 Support” through Canvas. “Tier 1 Support” allows Chapman faculty, students, and staff to directly contact Canvas Support via phone or 1:1 chat. The phone number and chat link are found via

2695

Panopto to YuJa Video Platform Transition Update

October 25, 2022 by | IS&T Announcements

Over the last eight months, Information Systems & Technology has been updating the Chapman community regarding our transition to the YuJa Video Platform via the Working@Chapman newsletter and Canvas notifications. We are currently in the final phase of the transition and completing the second batch of video migration (3/22 to 8/22) from Panopto to YuJa.

2650

Understanding Patches and Software Updates

October 21, 2022 by | IS&T

Update your software! Bad actors will exploit flaws in the system. Network defenders are working hard to fix them as soon as they can, but their work relies on all of us updating our software with their latest fixes. We recommend the following: Update the operating system on your mobile phones, tablets, and laptop Update

2710

Adobe Stock and Substance Are Now Included in the Creative Cloud Suite

October 19, 2022 by | IS&T

As an Adobe Creative Campus, Chapman University is part of a select group of colleges and universities shaping the future of digital literacy within global higher education. As a Creative Campus, Chapman University recognizes the value of teaching digital skills. We actively focus on them to help students succeed in the classroom and gain an

2589

Don't Get Phished!

October 12, 2022 by | IS&T

What is a phishing attack? Phishing is a form of social engineering. Phishing attacks use email or malicious websites to solicit personal information by posing as a trustworthy organization. For example, an attacker may send an email seemingly from a reputable credit card company or financial institution that requests account information, often suggesting that there

2622

Announcing IS&T's Partnership With BlackBeltHelp

October 5, 2022 by | IS&T

Due to increasing demand, Information Systems and Technology (IS&T) has been making changes to increase efficiency, expedite our processes, and decrease service turnaround time. To continue these efforts, we will pilot a program in partnership with BlackBeltHelp to reduce the wait times for some of our Service Desk services. BlackBeltHelp provides customer service support to

2568

#BeCyberSmart: Use a strong password

October 4, 2022 by | IS&T

Creating a strong password is an essential step to protecting yourself online. Using long and complex passwords is one of the easiest ways to defend yourself from cybercrime. No citizen is immune to cyber risk, but #BeCyberSmart and you can minimize your chances of an incident. Simple Tips Creating a strong password is easier than

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IS&T Project Management Office Spotlight: COVID Test Forms Scanning

September 28, 2022 by | IS&T

Objective In 2020, the Student Health Center started offering COVID testing as part of the university’s pandemic management efforts. Release forms signed by all recipients were deemed medical records that needed to be stored based on the university’s Data Retention Policy. A project was initiated in January 2022 to engage with a digital solution provider

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