Last year Chapman University’s Information Systems and Technology (IS&T) introduced PantherBot to the Chapman community.

PantherBot uses AI to provide fast and reliable information, so you get the help you need anytime on any device. Patherbot is anonymous and multilingual. You can ask questions in English, Spanish, Vietnamese, or Chinese.

PantherBot has an extensive knowledge base to get you the answers you need when you need them. It also offers live chat (when agents are available) to help answer your questions faster. You can simply type “Live Chat” to be connected to an agent. If Live agents are unavailable, PantherBot will ask you to share a few simple pieces of information and create a request on your behalf so someone can get in touch with you.

Since January of 2022, this is how PantherBot has been performing:

PantherBot is currently available on Academic Advising, Admissions, IS&T, Office of the Registrar, Ticketing Office, Student Business Services, Residence Life, and the Center for Global Education sites. It’s coming to more Chapman sites soon!

If you have not tried the PantherBot yet, give it a try today. When you are on a page that supports PantherBot, you will see a chat window in the bottom right corner of the screen. Simply click on it and start interacting with it.

 

Thank you,

Chapman University IS&T

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